All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 106 out of 170 reviews" "
10 - Excellent
106
Rating 8 - Good. 41 out of 170 reviews" "
8 - Good
41
Rating 6 - Okay. 12 out of 170 reviews" "
6 - Okay
12
Rating 4 - Poor. 6 out of 170 reviews" "
4 - Poor
6
Rating 2 - Terrible. 5 out of 170 reviews" "
2 - Terrible
5
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Andrew
Travelled with family
21 Apr 2024
Liked: Cleanliness
Best thing is the amazing pool area and the gym. View was excellent too.
Andrew
Stayed 1 night in Apr 2024
4/10 Poor
JAE WOOK, LOGAN
6 Feb 2024
Liked: Cleanliness
JAE WOOK
Stayed 2 nights in Jan 2024
Response from MVW on 12 Mar 2024
Thank you JAE WOOK for the kind feedback. We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!
Dear Carmen,Thank you for the kind feedback with your stay with us.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!
10/10 Excellent
Dee
17 Mar 2023
Liked: Cleanliness
Dee
Stayed 1 night in Mar 2023
Response from MVW team on 19 Mar 2023
Thank you Dee for the kind feedback and we hope you enjoyed staying with us.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise!
The pool area, architectural aspect, location and staff.
The rooms were a little dated.
Aaron
Stayed 1 night in Feb 2023
Response from Tony on 27 Feb 2023
Dear Aaron,Thank you for the kind feedback! We hope you enjoyed your stay with us. Refreshing our rooms are in our pipeline for better guest experience.We look forward to welcome you again at Marriott Vacation Club at Surfers Paradise soon!
I booked for 7 people $1500 one night we get 2 double beds and 2 fold out lounges. Nothing for the 7 th person. Rang reception they said they would bring us fold up beds never did. The beds were so uncomfortable no water in the room no bar fridge. 2 light blankets for each additional bed. No 24 hr room service place outdated. Staff were awesome though. Bad facilities etc. No discount given for room. Never again
I really liked the hotel’s entrance and the saltwater pool with sand and fish in it. The service was great but the rooms were outdated. The food was not great and very expensive. I don’t mind paying for great food but this wasn’t even good. The buffet breakfast was one of the worst I’ve had in a 5 star hotel.
The pool and pool bar were very nice. We were also recommended the restaurant which was so much fun. The lady who checked us in was lovely (Andrea) and she handled everything throughout our stay. So sweet and great with suggestions.
Great hotel, awesome swimming pools . Neat and tidy rooms . The only part that’s a bit of a miss is the parking . They charge extra to park which is a bit rich
We love coming here for getaways yet gardens around pool and pool side needs some renovations. Still overall a great place to relax close to everything.
Pool areas are great, seafood buffet was disappointing, overall restaurant was poor with exception of the Japanese restaurant part was very good. Staff were very polite and helpful, rooms were good with great views
Pool area is fantastic. Staff are very friendly. The room was very clean but a bit outdated. We ordered a few things from the restaurant and bar menu, they were ok but not great and not exactly as described on the menu.