2 Bdrm Superior Beachfront Apt | In-room dining

Reviews of Sunbird Beach Resort

3.5 out of 5
Sunbird Beach Resort
3540 Main Beach Parade, Main Beach, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 212 reviews" "
Rating 8 - Good. 56 out of 212 reviews" "
Rating 6 - Okay. 11 out of 212 reviews" "
Rating 4 - Poor. 7 out of 212 reviews" "
Rating 2 - Terrible. 0 out of 212 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property close to the beach
Stayed 2 nights in Jun 2022
Response from Sunbird Beach Resort Team on 2 Jul 2022
Thanks Nathan please come again and enjoy !

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness
The property had a great view . It had moderate modern look . It just needed a little spring clean .
Stayed 5 nights in Apr 2022

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nicely renovated - lovely staff
Stayed 3 nights in Apr 2022

8/10 Good

melissa

Travelled with family
Liked: Cleanliness, room comfort
We had a great time, perfect location, love the way the kitchen & lounge area was situated away from the bedrooms
Stayed 5 nights in Apr 2021

10/10 Excellent

Miwa, Adelaide SA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment. Opposite from guarded beach and a very short walk from Tedder Ave where all nice Eateries and shops are. Convenient location to visit theme parks and all the attractions in GC, but quiet enough to relax. We had a very pleasant stay and would love to stay again.
Stayed 9 nights in Jan 2021

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for our family of four offering beautiful views to both the ocean and mountains. Very clean and close to a patrolled beach. Every staff we came across is courteous and helpful.
Stayed 2 nights in Dec 2020

10/10 Excellent

Tracy W.

Liked: Cleanliness
Perfect location!
Easy access to the beach and also a quick walk to many cafes and shops. We look forward to another getaway!
Stayed 2 nights in Sep 2020

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
The property is in a great location and the staff and management are fantastic and super helpful.
Stayed 10 nights in Mar 2020

10/10 Excellent

Ray, Brisbane

Travelled with family and small children
Liked: Cleanliness
It’s so close to the beach and the units are clean and well maintained
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful . Our apartment was freshly renovated. The decor was lovely, apartment was Extremely well stocked , kitchen was the best stocked l have ever stayed, even down to glad wrap. Our only problem was the bed could have been more comfortable.
Stayed 7 nights in Mar 2020

10/10 Excellent

Al, Tasmania

Travelled with family
Liked: Cleanliness, amenities
Free car parking, facilities in apartments are great, bathrooms could do with a revamp.
Stayed 6 nights in Mar 2020

10/10 Excellent

Rebecca, Sydney

Liked: Cleanliness, property conditions & facilities
We stayed on the top floor beach side apartment and what an amazing view!! Kitchen was fully equipped and apartment spacious and well presented. We were sad to leave!
Stayed 7 nights in Mar 2020
Response from Teresa on 15 Mar 2020
Thank you for your review Rebecca. We would love to welcome you back in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can leave car in garage, walk to beach, shops, cafes. Great ammenities .. loved the indoor pool and spa .. great in raimy weather.
Stayed 3 nights in Mar 2020
Response from Teresa on 15 Mar 2020
Thank you for taking the time to review us. Would love to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Teresa on 26 Feb 2020
Thank you. Would love to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and apartment was great, modern and spacious Kids loved the pools
Stayed 4 nights in Nov 2019

10/10 Excellent

Warrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Teresa on 16 Nov 2019
Thank you for taking the time to review us at Sunbird Warrick. Many thanks for that high score.

8/10 Good

Verified traveller

Liked: Cleanliness
Staff friendly, location quite, great facilities. Close to Australia Square.
Stayed 3 nights in Sep 2019
Response from Teresa on 11 Oct 2019
Thank you for taking the time to rate us at Sunbird. Your review is greatly appreciated.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return guests
We have stayed before and returned because the staff and rooms are fabulous. We prefer the location as it’s so close to beach and facilities are great for a family.
Stayed 3 nights in Sep 2019
Response from Teresa on 4 Oct 2019
Thank you for your lovely review. We look forward to welcoming you back once again Greg

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled to bits with our apartment. Clean and tidy, beautifully appointed, spacious, great amenities, excellent views, great location. Thank you!
Stayed 3 nights in Sep 2019
Response from Teresa on 23 Sept 2019
Thank you so big for taking the time to share your positive review of Sunbird. We look forward to welcoming you back in the not to distance future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely best in class. Our apartment was recently renovated and everything was great. Very comfortable beds, hot strong showers, well equipped kitchens. Reception was above and beyond helpful on all our needs. Would definitely go back.
Stayed 3 nights in Sep 2019
Response from Teresa on 23 Sept 2019
Thank you for taking the time to share you positive review Andrew. We look forward to welcoming you back in the not to distant future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant can’t wait to come back, perfect position
Stayed 5 nights in Jul 2019
Response from Teresa on 17 Aug 2019
Thank you for taking the time to review us.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Apartment with Beautiful Ocean Views! Will definitely stay again
Stayed 3 nights in Jul 2019
Response from Teresa on 1 Aug 2019
Thank you for taking the time to review Sunbird. Love your comments. Look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic sized room, great view of the ocean, fully equipped kitchen & laundry were so handy to have! Staff were friendly & the tram stop was only a short 5min walk from us. Loved our stay
Stayed 3 nights in Jul 2019
Response from Teresa on 1 Aug 2019
Thank you for your lovely review. We greatly appreciate you taking the time. Look forward to welcoming you back .

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Teresa on 26 Jul 2019
Thank you so big for your 5 out of 5 rating. Hope to see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy for the stay. Swimming pool is rather small but warm enough for winter.
Stayed 4 nights in Jul 2019
Response from Teresa on 26 Jul 2019
Thank you for your 5 out of 5 Brian. It is great to see all guests enjoying the indoor pool. This tells me Rohan has it at the perfect temp.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Close to the beach, shops, restaurants and only a small walk to tram stop in case your not able to walk to surfers
Stayed 5 nights in Jul 2019
Response from Teresa on 26 Jul 2019
Apologies for my late reply. Please know we greatly appreciate your 5 out of 5.

10/10 Excellent

Tracy, Victoria, BC Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids. Close to beach, stores, train. Has pool, tennis and gym to keep everyone busy. Accommodation was huge with everything we needed including laundry in the unit. I would definitely stay here again!
Stayed 3 nights in Jul 2019
Response from Teresa on 26 Jul 2019
Thank you so big Tracy for your comments. We so enjoyed having you and your young family stay. Love to welcome you back in the not to distant future

10/10 Excellent

Raystar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a prime location. Kid friendly and has amazing views
Stayed 3 nights in Apr 2019

10/10 Excellent

Shah, Cairns

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about Sunbird Beach Resort. The location was excellent. The customer service was polite and very helpful. The room was spacious, well appointed, exceptionally clean and comfortable. With squash, tennis, BBQ, pool etc as well as close to the beach, Sea World and shopping, it is without doubt our choice to stay here again on our next trip to the Gold Coast.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Booking took longer than usual as the owner didnt speak much English and l was told to email him the details to book. Its been abourt 3weeks since my stay and l still havent received my $500 deposit. They keep saying that its delay from the bank. I requested for deposit slip from them and havent heard back from them since than. I would never recommend them to anyone.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pleasant staff and helpful The unit was spacious and facing the beachfront
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

KB, Northern NSW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious and well equipped. unfortunately the second bedroom had no fan or air conditioner.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk across the road to the beach.
Great stay, highly recommend you stay here. Clean comfy, everything you need in a lovely 2bedroom apartment on the 18th floor. Great views from the balcony.
Stayed 5 nights in Jan 2019
Response from Sunbird Team on 30 Jan 2019
Dear Margaret, Thank you very much for your review. I agree, the views from our apartments are amazing whether you are facing the beach, the river or the city, there's always something to see. We are glad you enjoyed your stay at Sunbird & hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from Sunbird Beach Team on 7 Jan 2019
Thank you very much for you review. We are glad you enjoyed your stay at Sunbird & look forward to welcoming you back again in the future.

10/10 Excellent

Melanie, Gold Coast,au

Liked: Cleanliness, property conditions & facilities
Away from shops .Furniture needs to be replaced Excellent beach
Stayed 3 nights in Dec 2018
Response from Rohan McPherson on 2 Jan 2019
Thank you for your feedback. I will inspect this room, We thank you and hope to see you again

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Spotlessly clean, great views and lots of space.
Stayed 2 nights in Dec 2018
Response from Rohan McPherson on 18 Dec 2018
Thank you for your review, We hope you get the chance to stay with us again.

10/10 Excellent

Badajoz95

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice indoor pool and spa. Very happy.
Stayed 4 nights in Nov 2018
Response from Rohan McPherson on 18 Dec 2018
Thank you for your feedback from your recent stay with us, very happy to read that you enjoyed your stay. We hope you get the chance to return

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Sunbird Beach Resort!
Staying at Sunbird Beach Resort is always a pleasure. We have stayed there 3 times now and each time has been wonderful. The apartments are always clean and well maintained. The indoor pool and spa are beautiful and the location is just perfect. The beach is only a short stroll away, there are yummy cafes within a few blocks and it’s also close to a big shopping complex.
Stayed 3 nights in Nov 2018
Response from Rohan McPherson on 18 Dec 2018
Thank you Bianca for your feedback about your stay. Happy to read that you enjoyed stay and the amenities are close by. We hope to see you again

4/10 Poor

Tracey, Cairns

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The apartment was terribly dirty, we had to clean the kitchen down before we would attempt preparing food. There were rocks and broken shells on the floor behind the t..v. General cleanliness was lacking. Pair of old shoes left on the air conditioning unit in main bedroom as well as a towel.
Stayed 7 nights in Oct 2018
Response from Rohan McPherson on 9 Nov 2018
Good Afternoon Tracey, Thank you for your feedback - I am following this up with our housekeeping as this is below the standard that we strive to achieve, thank you for this information so we can use this as a learning tool to improve

6/10 Okay

kate, melbourne

Liked: Room comfort
Great location.
Great location but room was very dated. Shower tap fell off in hand when turned on, room phone didn't work, sleeping pillows too hard, worn ripped doona on single bed and floor was sticky when we arrived. We were only staying on the Gold Coast to do theme parks so was not in the room much anyway. Good views of the beach and kids loved the pools.
Stayed 4 nights in Sep 2018
Response from Rohan McPherson on 9 Nov 2018
Good Morning, Thank you your your feedback. I am sorry to hear about the issues you mentioned. We are going through the rooms and currently replacing doona's and mattress protectors so Ill make sure this has been actioned and I have followed up with Housekeeping as well. Thank you for your feedback so we can improve at the property.

8/10 Good

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great view of ocean. Close to beach & cafes. Good facilities. Good value for money
Stayed 4 nights in Sep 2018
Response from Rohan McPherson on 29 Oct 2018
Thank you Paul for your feedback from your stay. I will inspect these comments and make sure we can rectify any issues that we find. thank you and hope to see you again

10/10 Excellent

Katie, Ulmarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need when away from home. Walking distance to the beach and shops. Quick car ride to Australia Fair, and other great attractions available.
Stayed 2 nights in Sep 2018
Response from Rohan McPherson on 29 Oct 2018
Thank you Katie for your review, we hope to see you again on your next visit to the area

10/10 Excellent

Joanne, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is magnificent
Had a wonderful couple of days stay, have stayed here before. Location is great, apartments are comfortable and have everything you need although they are starting to need a bit of an update and a little maintenance. I would stay again.
Stayed 4 nights in Aug 2018
Response from Rohan McPherson on 29 Oct 2018
Thank you Joanne for your feedback, Great to hear that you had a good time here, thank you for your feedback so we can investigate.

10/10 Excellent

K, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 bedroom apartment close to the beach
Lovely clean comfortable apartment. Bus just outside to sea world or Surfers paradise. Tram is an easy 5 min walk. Shops and restaurants close by. A lovely quiet area of the Gold Coast with brilliant access to all the action
Stayed 4 nights in Aug 2018
Response from Rohan McPherson on 29 Oct 2018
Thank you for your feedback about the resort, this property is definitely in a great location. We hope to see you again

10/10 Excellent

Paul

Sunny Sunbird
Well appointed, close to everything, very friendly and accommodating staff. Gre at place to stay.
Stayed 5 nights in Aug 2018
Response from Rohan McPherson on 28 Aug 2018
Thank you for your feedback about the resort, we are glad your enjoyed your time with us

8/10 Good

Ju

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and close to beach
Spacious and close to beach. Internet really fast first day but not subsequent days. Good for families
Stayed 3 nights in Aug 2018
Response from Rohan McPherson on 28 Aug 2018
Thank you for your review of the property, its good to hear you liked the proximity to the beach. We agree that this is a very family friendly resort