"Our stay was very comfortable and the rooms were clean and large with sizable bathrooms. The staff was very helpful and gracious. The location is great, within close walking distance to the downtown, Concert Hall, and Old Harbour. The breakfast was very good with a wide variety of offerings, including gluten-free options.
This seems to be the case in Iceland that hair conditioner is not usually stocked in bathrooms. But when we returned after our 4-day tour, we were automatically upgraded for a repeat stay to a better room and package that included a balcony and hair conditioner. We very much appreciated the upgrade since we saw Northern Lights for the first time by stepping onto our balcony without having to leave the hotel,
One complaint common to most bathrooms in Europe: the ledge for the shower is very shallow and the water always seems to end up flowing onto the floor outside the shower. We found this a nuisance and perhaps could use some advice to avoid it."
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