Dallas Hotel Guide - Goldmark Cultural Center hotels in Dallas, United States of America.

"Room was clean and staff was nice and helpful. They put me in a quiet room which was exactly what I needed. The pillows are big fluffy lumps and they gave me the worst stiff neck. Also, no shampoo! You can’t tell when the bottle is empty. I called to get shampoo and I got two more conditioners because it said apres shampoo and was confusing to the staff, I think. "

"Front desk staff was kind, and the room was somewhat clean. Unfortunately, the rest of the experience went downhill from there. The overall property felt sketchy and left me feeling unsafe—I truly wish I had read reviews before booking. This was not at all the Embassy Suites experience I’m used to. The bar service was especially disappointing. I was the only person sitting at the bar waiting on my husband and was never acknowledged or offered a drink. After about 30 minutes, I finally asked if I could order, and the bartender responded with a sarcastic comment: “Well, this is a bar.” He then instructed us to get up and walk over to get our drinks he wouldn’t serve us at our chairs (mind you we were the ONLY people at the bar top). Said he didn’t want to be expected to serve others, which was both confusing and unprofessional. He spent most of the time sitting down and showed little interest in providing service. To make matters worse, I witnessed concerning food handling. A staff member brought out a bowl of ranch dressing, had the bartender and another employee smell it as if it might be spoiled, then returned it to the serving area and wiped a film off the top with a napkin using her bare hands before putting it back out for guests. Between the lack of hospitality, poor service, and questionable cleanliness standards, this was a very disappointing stay.Would Never book here again."

"Clean"

"I’ve stayed at this hotel in other cities before. It’s been a long time since I’ve had such a disappointing experience. Although the hotel looked clean in the photos, that wasn’t the case in reality. The room hadn’t been swept in weeks. There were medications on the floor under the sink in the bathroom. I had a terrible experience and couldn’t sleep because of the poor hygiene."

"Broken glass and trash in the parking lot. Waited over 10 mins for attendant to come to. The counter to check us in, they then proceeded to be on the phone the whole time. Overwhelming smell of cleaning prodicts in the lobby, and boday odors in the room. Rooms were not as pictured, bathroom was dirty and damanged and. fan made alot of noise. "

"Awful area the building is old "

"The room was clean and staff was very friendly and helpful. Kitchen was very clean but mo coffee in the room although there was a coffee pot in the room. Overall, not a bad place to stay. "

"The bed sheets had burnt cigarette holes in them and the room service phone had blackish looking gunk on it."

"It was a nice stay , staff very friendly and helpful. Just the property needs a little upgrade. But for the price, we’d stay again :)"