Dallas Hotel Guide - Northwood Club hotels in Dallas, United States of America.

"T"

"bathroom sink was clogged, shower head was fithy. I called front desk, asked to be moved to a different room, I was told they were sold out. This proved not to be true. That parking garage is a would be murder scene. how can they honestly charge you to park in that eyesore? Rusr everywhere, some elevators work, some don't. This is the WORST Embassy Suites I have visited, and I travel ALOT. "

"The room was dusty on some surfaces as well as the curtains and there were no towels upon check-in. I was asked to go to the front desk to pick up towels rather than them bringing them to my room. There was a separate daily charge for parking which just felt like a nickel and dime tactic. "

"Fresh breakfast Evrything was excellent"

"Nice size rooms"

"Breakfast variety was not a big selection. Egg muffins had no taste and were cold, egg sandwiches also had no taste or seasoning. Pancakes were good. Potatoes were still hard. I honestly did not enjoy the food except the cereal and pancakes. We were excited about getting in the pool but the water was very very cold so could not enjoy that either. The hotel itself is very nice and clean though."

"They can do a little better at the front desk when I got ready to check out what’s nobody in the front desk had to wait almost 20 minutes before somebody came and help me check out"

"Everything was great "

"The property was extremely hot & humid in the rooms. There were fans in the lobby pointing towards the entrance. The elevator is a complete safety hazard it’s stopped & the door opened repeatedly every floor before even getting to the floor i was staying on which was level 6 everytime we got on it! The other elevator must have been out of order there was no sign however only one worked. The rooms were cleaned decent my sheets were dirty & there wasn’t a phone in the room to contact customer service. Breakfast was okay i’m not a fan of buffet style food i assumed it would be more covered & at least hot or warm if not provide a microwave. The pool was 3ft didn’t even bother. Overall 3/10 experience won’t be booking here ever again. "