Prague Hotel Guide - Gothic Cellar hotels in Prague, Czechia.

"Breakfast was excellent."

"My experience was far from what I expected. Upon arrival to our “Deluxe” room, we discovered that the air conditioning was not working properly. The staff advised us to give it some time to cool down, but the room never refreshed. We reported the issue to reception, and they assured us that the maintenance team would come to fix it. After waiting more than 30 minutes, no one arrived. Since we had reservations outside the hotel, we had to leave without the problem being resolved. When we returned later that evening, we were told the issue had been fixed, but upon entering the room, the air conditioning was still not functioning. At that point, I had to go back down to the lobby once again to complain. The staff eventually moved us to another room, but it was slightly inferior to the “Deluxe” room we had originally booked. Overall, the lack of responsiveness and the inconvenience of having to change rooms late at night left us disappointed. For a hotel of this category, I expected much better service and reliability."

"yes the breakfast was complete but make sure to check not just the central area as the cereals and pastries are inside one of the table areas. Also the back room has another coffee machine in case it is crowded on the front"

"Excellent"

"Everything was very good, though the lobby bar had a small selection. The breakfast was excellent, though the space was tight during busy hours"

"The breakfast was fantastic, with plenty of gluten-free and lactose-free choices. The spa and pool area were nice and clean. The room was roomy, spotless, and had a comfy bed."

"Good"

"Wall to noise at bedrooms "

"When I arrived, the room was mostly clean, but unfortunately the overall experience was disappointing. The staff was not very helpful when we asked for assistance with parking, and one of the ladies at the front desk seemed irritated whenever we asked questions. There is no proper parking facility available, and even dropping off or picking up luggage was very difficult and inconvenient. In addition, the air conditioning in our room was extremely loud and kept waking me up during the night because of the noise. Overall, the stay was not comfortable, and I expected much better service and convenience."