Grafenort Holidays

We had a great time staying at AVA hotel and our room which was a junior suite had plenty of space and Yvonne was wonderful and very helpful. The only things that we recommend to add are first and foremost air conditioning which is lacking in most properties in Switzerland and as the temperatures are constantly getting warmer it is becoming a necessity and not a luxury. Secondly it would be great to have the option of having a small refrigerator in the rooms. We bought a lot of great Swiss chocolate and fortunately Yvonne accommodated us by keeping them in the main refrigerator to keep them from melting.

The drive up was an experience on its own, the location is indescribably beautiful with panoramic views of the mountains, green valleys and blue lakes below, spotted with little farms and villages. Staff was supremely helpful and kind, treated us like family, offering advice and perspective on surrounding areas and other destinations along our trip. The room was comfortable and beautiful as well. Food was delicious, the pool is a must do experience. They let us charge our EV for free in the garage. The hiking trails around the property were borderline unoccupied and yet very well maintained, with breathtaking views of the surrounding area. We were able to easily walk to the nearby Bürgenstock to get lunch and take the catamaran to Lucerne and back. My only regret is that I did not stay longer.

Wonderful views, friendly and accommodating staff, clean and comfortable. We loved our quiet stay on the water. Would highly recommend.

A nice place to stay

We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!