Grand Beach Hotels

"Didn’t use any of services "

"Very accommodating staff. The room was clean. No complaints "

"No tv channel guide, no tv guide working on xfinity, tv service out 24 hours. No paper or pen in room, not even a Bible to read. Coffee maker not working too."

"This place is so amazing it makes you feel like your far from home and really just down the street. Everything about this place is a must go and see and enjoy everything it has to offer promise you will not regret anything!! "

"Staff was very helpful and accommodating!"

"The clerk at the desk, I cannot, for the life of me, remember her name. She was WONDERFUL!!! She remembered us from last month. In the morning, we woke up a bit late so when we tried to get the waffles for the (included) breakfast, Starla came and helped get the batter to make them. Someone had just took all of the sausage and Starla refilled those too. The place looks like it is well taken care of. We have not been able to try the pool yet but maybe next trip! Great place!! Will be making this our favorite place in New Buffalo, MI "

"So obviously they have been remodeling. The new updated flooring looks so much better. The room we had ; had an old shower with mold. Definitely need to replace the showers! The tub in my room was AWESOME! I loved the lake view . Although during our stay our privacy “fence” broke so we really couldn’t enjoy it the next day. But they did send maintenance pretty fast to fix . Which was great! TVs are small, maybe a little update on TVs too! Staff was nice and friendly. Although they shouldn’t smoke by the lobby door. Further away would be nice. The restaurant was also amazing! The food was really great. I loved the fact there was a restaurant attached to the place. Breakfast was very poor and disappointing . Breakfast hours are little short compared to most places 630am-930am. But there was not many options on breakfast, we ended up going to mc Donald’s for ours. Otherwise, I would definitely come back! "

"No parking "

"Horrible front desk staff, room was ok but a bit dirty, toilet took forever to recycle, breakfast was just simply horrible."