Grand Estates Holidays

Hotel was actually very clean and nice.

Large modern hotel. Only two luggage caddy at hotel. No continental breakfast is provided by the hotel. They have a restaurant inside the hotel Pamela that is way overprice with mediocre food, e.g, cauliflower slice (“steak”) with a couple of sauces on the side for $38. Although there are 4 elevators, they are very slow and seems like only 1-2 are working at a time. Hotel Room is clean with the exception of shower floor/hand-held shower handle and the wall behind the coffee maker. Also the coffee shelf is dusty on top with the “reusable/recyclable” aluminum bottles very unsanitary. E.g., when I open the bottle I could see slough inside the cap. The fridge was very annoying because it’s an “eco” fridge and barely keeps anything cold. No freezer in fridge and no microwave in room. The bed was comfortable, however difficult to sleep at night due to only one AC vent in the room. The AC vent “high” setting is more of a “low setting.” If you have a double bed room, the bed closer to the vent would be cooler to sleep in at night and the other bed further away makes it hot/warm to sleep at night. With the amount of land the hotel has, a fenced dog park would be very beneficial. The dog fee was $35 per night. Hidden fees such as $25 staff daily fee. High taxes on stay. Would not return again. Mediocre hotel with high price and lacking in basic amenities.

I want to personally thank Adriene who helped me so very much on booking another room next to the one I previously booked I forgot my glasses at the hotel and she was able to have it back home!!! The room was so beautiful and clean I had an amazing stay!!

Unique, quaint hotel. Built in the early 1900s, enjoyed the old architecture and area around the hotel.

Staff was very friendly (especially the kitchen, dining room and bar staff) Made my stay really nice ty