Grand Pass Hotels

"The breakfast was $1.00 cookies from Walmart, and had a problem with having a pet, even though we said pet on the reservation, the room was clean but no elevator to unstairs and we had wanted a handicapped room for my husband, my husband said we will not stay there ever again."

"Room was clean and comfortable. Safe spot for mom and child traveling together. Parking was easy, right outside the door. All indoor access to rooms. Staff was absolutely amazing! Loving the upgrades that are coming to this property! It's motel 6, they'll leave the light on for you!"

"The room was not ready. I checked in and received a key and went to my room - to find housekeeping and an open door. (The cleaner told me the man who checked me in thought a traveling nurse made the reservation and I didn’t look like one, he gave me a different room. He thought someone else was still coming for the other room. The one that I reserved and that WAS ready for me.) She seemed to have just started but said she’d only be a few minutes. After maybe 10 minutes, she went to get a vacuum but came back with a key to the room next door to give me instead. It had been cleaned but they had sprayed so there were dead spiders literally everywhere. She decided to just vacuum the original room and have me stay in there. I generally use the tub to soak a lot while I’m there so I asked for a room with a tub that didn’t leak. The tub did have a slow leak and it was not properly cleaned. I used my face wash and body wipes to scrub the bottom and sides out, all to have the water leak out along with my geranium oil. They helped me with a make shift seal but it was a still a hassle. **The previous manager retired** and it’s very obvious they need better help. This small motel was a stand out bc it was always very clean and things were done right. If that changes, they won’t last. "

"This is our hotel of choice when visiting our kid at college. Staff are friendly, place is clean. Will continue to visit when we are in town. Highly recommend it!"

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"Other tenants were smoking marijuana outside our door and filtered into our room. Toilets didn’t flush. Overall, just a filthy place to stay. "

"The room didn’t have a phone, alarm clock, hair dryer, coffee pot, or any kitchen essentials as it was advertised as a kitchenette. Not too mention no breakfast was served on the site. Also we had to leave a day early due to the storm and gave plenty of notice and the man at the front desk said there was nothing he could do. The price was outrageous for a bed!!!! Won’t be back! "

"Rooms were clean, beds were comfortable, and they even made sure there were extra fans in the bedrooms for those of us who need a little extra noise at night. There were also a few games available as well to help keep the kids entertained. "

"Nice place and really appreciated the very accommodating hosts!"