Grantown-on-Spey Hotel Guide - Luxury Hotels in Grantown-on-Spey, Scotland

"First of all I think the reviews are fake . The hotel was filthy. We traveled for 9.5 hours really looking forward to this lovely hotel we had booked. Terrible check in went to the room nothing like what was shown. Carpet had not been hoovered there was hair fluff bits of stick . The bathroom had hair in the shower and toe nail clipping on the dirty Lino. It was a king size bed with a double quilt on it . Went down stairs and said I wasn’t happy with the room the girl at reception said she will go and clean it . So we went out for 1 hour came back and she said could not find a quilt that would fit. I went and checked the room she had cleaned the carpet but there was more hair in the shower than before I went and asked for the manager the girl said why I’ve cleaned your room. Manager came down asked me to sit outside in the corridor and tell him the problem so I did he never said a word apart from il see what I can do .a bit later he asked me would il like to see a different room so I did it was much better. But the hotel is so run down the hall carpets need to be hoovered the dust everywhere is unbelievable. We had paid for breakfast I asked for a refund because I didn’t feel it was safe to eat there . We given a free drink as an apology. For the 5 days we were there my room was not cleaned once I had to go to reception and ask for the bins to emptied and more milk and coffee Ask for fresh towels not 1 day did they come in room to make the bed even. "

"Great hotel , we stayed in a superior double which was nice , food and drink was of good quality They did have a wedding and in the room we were in was above the DJ booth it seems so was louder than expected and the hotel staff did not help to solve this . "

"The breakfast menu was fresh We prepaid for our stay which included breakfast but left too early to have breakfast."

"There should be a small refrigerator in the room. Rest is good "

"Clean rooms, didn’t have breakfast or dinner so can’t comment. Didn’t find the staff there very friendly. Great location. "

"No"

"Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities"

"I have stayed many times at this hotel and this will probably be the last time. I paid good money for a totally sleepless night and a very basic breakfast. When booking, I specifically asked for a room at the front of the hotel. I do so regularly, as I know from past experience that rooms, particularly the low even numbers can be noisy, so I was disappointed when arrived and was told that I was allocated Room 102. I told reception that I had bad memories of room 102 as I had stayed there in the past and it is the noisiest room in the hotel; which was why I had requested a room at the front. Reception was very unhelpful, completely unsympathetic and simply said there was nothing they could do. Room 102 lived up to my expectations, with unbearable loud noises from extractor fans and other machinery operating not far from the room window. I couldn't do any work because concentrating was impossible. I am a light sleeper - hence my request which was made when booking - and I couldn't get any sleep because of the constant racket from outside, which went on throughout the entire night. Breakfast next morning was a lacklustre affair. No fruit salad, no fresh fruit, no fried eggs on offer and the other breakfast items were fewer than is usually available and they were very slow to be replenished when they ran down. Check in the night before had been painfully slow and staff on reception were not helpful. I wouldn't want to go through this again and I wouldn't wish it on anyone. "