Gratis Hotels

"The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front desk overshadowed the positives. "

"The room was nice, but the balcony was covered in spider webs and breakfast wasn’t included for a room price of over $200. It was conveniently located for the event we were attending."

"Pool was too cold"

"I wouldn’t recommend no one stay there I was tired from get in my room bed linen was dirty room wasn’t properly cleaned it was big bugs flying around in the room I was move from that room too another one where the light fixture by the door didn’t work tv didn’t get all the channel "

"Beautiful rooms with modern amenities, lots of space, and historic touches. It was perfect staying here while my daughter had a wrestling tournament across the street. Very convenient. With the onsite bar and restaurant, it's a nice place to stay for any purpose. "

"Everything was great"

"Yes"

"Love it!"

"Clean"