Highgate Independent hotels in Great Lakes, North America

"The property was clean with a nice fragrance but the amenities were lacking. "

"The AC in our room didn’t work. Even when we set the temperature to 80-ish F, it was still cold during the night. The blanket was extremely thin too so we ended up having to request another blanket. "

"Nice staff, convenient location."

"Yes everything was magnificent "

"Had no problems staying at this hotel. Rooms and beds were clean. Staff was helpful and the view of the Falls was great!"

"So impressed with this hotel and their customer service. Will definitely book here again. Nice to experience a high level of competent service at a reasonable price. Good job to all "

"Clean room, no hot tub"

"Staff were nice and friendly. They helped me a lot with my credit card. "

"Good: Clean; friendly staff. Bad: hot water stopped working at some point; safe was not working; lightbulb kept flickering; ice machine was broken on the 10th floor"