Great Lakes Hotel Guide - Romantic Hotels in Great Lakes, North America

"Their version of a king bed apparently does not exist… I paid to upgrade to a king bed and was surprised to see I had to been given a queen. I went down to ask if we had been placed in the wrong room. The staff member checked and said it was a king bed… but no it was not. I went back to check and I was able to measure the bed, and confirm it was in fact a queen size bed. I was frustrated by the money grab of an upgrade that I didn’t even receive. The staff member also just seemed unwilling to help, super frustrating. "

"Unfortunately, our room was not in the best state. Some outlets were not fully engaged into the wall so it didn't seem safe and functioning. The room was definitely overpriced for the quality it was in and the size."

"Very good hotel, at a short walk to the falls; We had a falls view room !!! Good restaurants and amenities on site. Excellent."

"good "

"The hotel sells rooms under the false premise that the hotel is renovated. Very disappointing. The inital room offers was dirty. In “upgrade” executive room was cleaner, but still not a renovated room. Front desk were responsive, and respectful, yest they should not be in a position to have to deal with dirty rooms and false marketing complaints. Not sure why it is rated at 4 stars. It is very very dirty .. and very poorly maintained. Will never stay here again."

"I had requested the accessible room because I am in a small powerchair. I was thankful for the safety bar in the bathroom, but the doorway to get in the bathroom was so small that I could not get into it without hitting the door frame or door. The entryway was too narrow and it was hard to get my power chair underneath the sink because there was very little turning radius. There were safety bars in the shower, but they did not provide a shower seat. I stayed at the Delta a few months ago and the Doubletree was much better. The reception staff were exceptional."

"Room was spacious and welcoming. Location great! Handy covered parking with in and out privileges for a reasonable daily fee considering its downtown Toronto. Thumbs up to Odiba on the front desk who checked us in. He is friendly, efficient and an excellent point person to be greeted by at an unfamiliar property. Odiba continued to greet us by name during our stay!👍 Many thanks."

"We really enjoyed our stay here at The Oakes Hotel. The room was clean and spacious, the view of the falls from the premium falls room was amazing!! We did wish that breakfast would have been provided, and we thought the $50 daily parking fee at the hotel was rather high for paying guests. "

"Easy location to get to from the airport with public transport. It was the cheaper option for our stay, the hotel was "Ok". It is a big hotel, at peak check in times the queues are long, same for getting on the elevator. We did not like the surrounding area Breakfast had the standard savoury and sweet options"