Sandman Hotels hotels in Great Lakes, North America

"Staff attentive and welcoming. Women who assisted with getting through the elevators on the upper floors were contentious of our time so we did not have to wait, and they greeted us with smiles and made the experience more enjoyable "

"We absolutely loved it here! Friendly staff, clean room and amazing view of the falls! We will back 😊"

"Great rooms, comfortable, walking distance to anywhere you’d want to go. "

"We had a great time. Food was delicious "

"This is a beautiful old hotel in a great location in very good to excellent condition. The A/C worked fine, the bed was comfortable, and we had a lovely view of the lake and the fireworks at Navy Pier. The location, right across from Buckingham Fountain, is great. My partner and I thought that the Congress Plaza Hotel was charming and would stay there again."

"We had few complaints regarding rooms service "

"Great front desk staff. She got us into our room before noon which was perfect. She sent up robes for my kids and they also sent up chocolate covered strawberries for my daughter’s birthday. Overall great experience. "

"Air conditioning could have worked a little better, I like it chilly when I sleep"

"We had a lovely time! The room was clean and the view was incredible!"