Sonesta Hotel hotels in Great Lakes, North America

"Rooms needed a lot of updatin"

"Amazing service and staff"

"Great stay"

"Breakfast was excellent and a ton of choices. I especially liked the oatmeal with cinnamon milk."

"Amazing hotel ! Clean , great staff and fantastic location. "

"The hotel is large, with direct access to the casino and an excellent location right across from Niagara Falls. I stayed there for two nights while attending a conference, and overall, the hotel met my expectations. One thing travelers should be aware of, however, is the room view. Even if you book a “Falls view” or “city view,” some rooms may end up facing the wall of a neighboring building. Since I was there mainly for a conference, it didn’t bother me much, but if you’re visiting Niagara Falls to enjoy the scenery, this could be quite disappointing."

"Did not look like the pictures shown online old hotel not update"

"I had a very disappointing stay at this hotel. The price was completely unreasonable considering the condition of the facilities. Everything felt extremely outdated, including the gym equipment, which was old and poorly maintained. Cleanliness was also a serious issue. I even noticed bugs on some of the equipment, which was unacceptable. The mattress was very uncomfortable, making it difficult to sleep well during the stay. In addition, the actual hotel environment looked nothing like the photos advertised online. The rooms were poorly soundproofed, and I could clearly hear noise from neighboring rooms and the hallway throughout the night. Overall, this hotel did not meet expectations at all, and I would not recommend it considering the price and quality provided."

"Room was clean and well maintained. Had a quiet and pleasant sleep. The room was good for person like me who have mobility issues."