Marriott Hotels & Resorts hotels in Great River Road, United States of America

"Lobby was dirty"

"This hotel has an amazing location!! Close to everything and the staff were very helpful calling cabs, giving directions or helping you use the trolley or bus system. The rooms are just standard hotel rooms, nothing special or different. However the ice machines did not work on multiple floors, for whatever reason the rooms on our floor were never cleaned until we asked about it on day #4. The air conditioning would randomly go out then come back on so you were either freezing or burning up. When this was mentioned they literally ignored it. I booked a room including the "resort $25 per day option for the perks" when I get there I get 3/4 of the perks and when I question it the front desk clerk acted like I owed her something for asking why I was being denied the additional perk. I had to loop in the manager and he just passed the buck saying it was expedia's fault. No sir, it was not - your desk clerks messed up and need to own up to it. I paid the hotel directly. Also this hotel has quite a bit of homeless that sleep in the area so if you are out extra early or late - they are in several of the doorways."

"The Ac in the room was good the room was huge."

"Hot tub was down for maintenance our entire stay. Pool was very crowded with children not being supervised. Kids using electric scooters in hallways and knocking randomly on doors. "

"Staff and hotel were terrific"

"AC was inconsistent and loud Was given 4-12x12 pillows and a very light comforter Front desk said had no extra pillows, or actual bed pillows or comforters I’ve stayed here at least 6 times over the last few years and will be my last time "

"Great place to stay! Very comfortable and the staff was very helpful and nice!"

"Loved the location as you can walk to a lot of restaurants close to French quarters. I did not get the room i booked upon check in but Taylor fixed the issue for me the next day once a king room became available. Room was clean but definitely needs some upgrades, surroundings were quiet so perfect for a nap and goodnight sleep. I would stay there again as it was also affordable. "

"It went well except the need for more towels and washcloths. When I called the front desk one staff member, and I’m not certain who, didn’t understand why I needed more than the two washcloths provided when there were two people staying in the room-I’m sorry but I don’t use the same rag to wash my face and the rest of my body! On the day the room was supposed to be cleaned, housekeeping didn’t show up until almost 5pm."