Great Shefford Holidays

The hotel is in a prime location, easily accessible by bus and train. Staff was friendly and the rooms were good - the floor carpets looked a little old and had some stains on it but overall a decent place to stay for the price.

Amazing and friendly staff! We stayed for my fiancé’s birthday and they were so kind and accommodating for this!! Would stay again

The breakfasts were excellent. The family room in the basement (room 30) was very noisy starting at 6:30 am each day. All we could hear were suitcases being rolled across the tile floors over our head. I mentioned this to the counter staff and all they said was sorry! We have stayed here twice before in the family room basement suites and they were very quiet. Stay away from this room at all costs.

Concierge front desk everyone in the hotel was so helpful and accommodating to us. Great staff great location. From the min we arrived till we left even in the restaurant they came out to say goodbye to us. Credit to management. We are well travelled. So this is saying something 😊

The front desk staff are very nice. The room was very clean, the bed very comfortable, water and snacks are provided. The elevator was not working on the day we arrived so we had to climb two floors up to our room and my husband is 91 so it wasn't easy. The rooms are very very small and we were upgraded to a deluxe. There is no hair conditioner or body lotion provided. There was no iron or ironing board and had to wait 2 hours and ask twice for one to use. I think 4 star is pushing it, expect more like a 3 star stay. The area is very popular, very close to China town but the whole area looks a little run down in the mornings when it's quiet.