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Reviews of Aelia by Eltheon

3.5 out of 5
Aelia by Eltheon
Imerovigli, Santorini, Santorini Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 57 reviews" "
Rating 8 - Good. 18 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 2 nights in Aug 2023

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and lovely staff.
Really nice hotel with a nice pool. Spacious rooms and really friendly staff who couldn't do anything more to help. I would stay here again definitely. Good location too walking distance to hubs of bars and restaurants.
Stayed 2 nights in Jun 2023

10/10 Excellent

Crystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at the Aelia and it was incredible. The rooms are very nice, cleaned regularly and in a great location for getting to restaurants, shopping and the bus stop. The reception staff was amazing and super helpful, from offering tips on things to do to making arrangements and scheduling transportation for us. Onour went above and beyond to make our stay even better. Making sure we had everything we needed, felt comfortable and enjoyed our time there. I would definitely stay here again.
Stayed 5 nights in May 2023

10/10 Excellent

Brian

Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a scam! It is closed down.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute steal
This hotel was amazing. The room was huge, and the bathroom was incredible. Wifi signal was not 100%, but everything else made up for it. If you're looking for a relaxing, affordable hotel, this is the spot. It's a nice walk away from Fira and not far from the coast in Imerovigli, where you can see the sunset. The hotel staff was lovely, and I was comfortable and relaxed my entire time there. I highly recommend it.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, friendly staff. Beautiful pool and gardens. Close to everything and still quiet
Stayed 9 nights in Jul 2019

4/10 Poor

don

Liked: Cleanliness
Disliked: Staff & service, room comfort
Great location - Non existent service
This hotel is in a great location just out of the expensive $2000 plus a night area but in a 5 min walking distance to them. You get an awesome sunset 2min walk from the other side of the hill and an awesome sunrise from your balcony. The service at this hotel however is non existent. If you need your room cleaned, food on the premises, knowledgeable staff, or to use the bathroom in the lobby then look elsewhere for your stay.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very nice; unfortunately, there was no Internet access for two days and the air conditioning was not working appropriately when we came in.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities for a very good price and well situated in Santorini with a very helpful staff.
Stayed 2 nights in May 2019

10/10 Excellent

Hormoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to everywhere with friendly staff and perfect room view. Had a great time there!!!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and chilled friendly staff.
Fanfastic shower, comfortable bed, hairdryer, iron, kettle, sandwich maker but supermarkets nearby. Very chilled and friendly. Treats in the room every evening
Stayed 8 nights in Sep 2018

8/10 Good

Natalia, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great. Rooms are big, clean it is what you see in the Pic, the guy in the from office very nice and attentive. I recommend it
Stayed 2 nights in Aug 2018

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cute hotel, clean, great staff
Front desk/staff really make this hotel. Great pool. Very well spoken English by young man at front desk. Very hard working people. Not super fancy but great location. My boyfriend and I are 27/24 and we loved being out of fira itself, it was busy and loud in fira. Relaxing out here. Still walking distance but you may want to rent a car or atv. The bus transit system here is chaos and the drivers are amazingly rude. I would not suggest it.
Stayed 3 nights in Jul 2018

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semi-modern and clean. Very nice staff!
The staff are very nice and helpful. The rooms are clean and semi-modern. The location is about a 25 minute walk into Fira with slight uphill. The walk to Fira is very scenic if you find the walking trail which is along the sea. There are local places to eat too and a good gyro place called Anogi and “Why not?” which is very reasonable and family run. The pool area is a reasonable size. Great value and I would return to this hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff made our stay wonderful.
Our stay at Aelia by Eltheon. Our stay was made wonderful because of Eva and Helen at the front desk who made our stay a million times better. They were always willing to help and supported us to get transfers, tell us about the area and where best to visit. They were always friendly and welcoming making us feel more at home during our stay. They were also helpful if we need more assistance or help. I would visit the hotel again if they were there. Unfortunately we did not see the owners of the hotel.
Stayed 7 nights in Jun 2018

8/10 Good

Nick, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good value for money in Santorini
Overall enjoyed the stay. Good value compared to most other hotels in Santorini and there is a lovely pool. The hotel doesn’t have views of the Caldera but it is a 3 minute walk. There are some great restaurants nearby. Staff were great and very welcoming. Only area we thought could be improved was the kitchenette. There were no cooking utensils and the hob could not be used (it was unplugged as staff said it was unsafe) to cook even a quick breakfast.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average
Hotel room was clean. But there were a few issues. Air conditioner didn't work well at all. When we booked the room we were told it had a safe in it but it did not. Hotel staff offered to move us to the room next door, but it was a smoking room and smelled terrible. Room was a bit dated but otherwise adequate. Hotel staff were great; very friendly and helpful.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Nice hotel in a good location, clean, friendly staff and quiet.
Stayed 7 nights in Aug 2017

2/10 Terrible

mag, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good value for money
Room was not cleaned for the duration of our stay. Same bedsheets for an entire week. Air conditioning was extremely poor. Manager was not present at all for the whole week. Not even reachable over the phone for our entire stay. Wifi did't work. OVERPRICED. View is nothing special. Imerovigli is a good/central location. Oia and thira easily reached.
Stayed 7 nights in Aug 2017

8/10 Good

Erinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for budget travelers
Wonderful place to stay if you're a budget traveler. It does not boast the spectacular caldera views that Imerovigli is known for, but the prices reflect that. It's a quick, short walk to the caldera, so you can easily spend time on that side. The hospitality of the staff was impeccable. They were very helpful with suggestions of what to do and where to go, and they were friendly and even gave us a gift when we left to remember Santorini. I would highly recommend this place for budget travelers.
Stayed 1 night in Jul 2017

6/10 Okay

Dianne, Canberra Australia

Liked: Staff & service
Good location
Pleasant hotel, lovely staff. We had a downstairs room which was basic. Bus is around the corner and you can walk to Thirra on a lovely picturesque path which takes 25 mins. Gorgeous views are only mins away.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet oasis on touristy Santorini
Clean property very close to bus stop. Lovely pool with ocean view. Fira is just a 15 minute walk. Oia is a 15 minute bus ride. Helpful staff.
Stayed 2 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the comforts of home
Had another wonderful holiday at Aelia by Elthion. The hotel is like a home away from home and the hosts Marina and Christina went out of their way to ensure we were comfortable at all times. The pool area is a perfect location for relaxing and unwinding. The large pool and ample sun loungers means there is plenty of space for everyone to enjoy. The service of cooling complimentary drinks during the day and snacks in the room each evening just adds that special touch. The hotel is conveniently located for easy access to local restaraunts and shops and close enough to the caldera to be able to enjoy the wonderful sunsets without walking too far. Overall a wonderful hotel with great staff.

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Fantastic, friendly service with daily gifts of fruit or wine, beautiful pool area and gardens in between porches with views of the sea. Not views of the caldera, but those views are a three-minute walk away. VERY happy with the stay, and we were there three nights. Close to a market with basics and breakfast, close to rental of vehicles, close to bus stop and postal drop.... a/c not the greatest for a heat wave.
Stayed 3 nights in Jul 2017

10/10 Excellent

Caroline, andover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
No sunset or caldera view , but sunrise is equally beautiful if you're up. Very quiet & well looked after, brought a glass of orange juice every morning by the pool & left a treat in room each night. Stayed in honeymoon suite with four poster bed & hot tub on balcony ,very comfortable

8/10 Good

Leah

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, restful and pleasant
Clean, comfortable, peaceful location. Lovely staff. Good value. Would definitely recommend.

10/10 Excellent

Sarah, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Room & Great Price in Santorini
We were pleasantly surprised with this place! The pictures on Expedia were spot on for the room that we got. It was very spacious and actually 2 rooms. A bedroom with closet space and a kitchen/sitting room. Both rooms had doors to the terrace which had a lovely view of the sunrise each morning. The lady that works the desk was lovely and helped us plan our stay, rent a car, and even brought us wine to our room (it was our Honeymoon). It was very much appreciated.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Nice little hotel with lovely staff and in a great location. A good base to explore Santorini. Only minus point is the room is too big for the air con to have any effect. Was a great stay all in.

8/10 Good

Pablo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Great staff, very attentive. A bit out from thira however an amazing walk admiring those amazing Santorini views.

8/10 Good

Bex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel in great location
Hotel is located in the centre of the village 2 min walk from bus stop which saves a lot in taxis. It's set back from caldera view which is what makes it cheaper, however it has its own lovey view to the other side of the island and all rooms face this way. Pool was quiet and very comfortable sun beds with towels provided. No refreshments on site but you get your own kitchenette and supermarkets and bakery 2 min walk. Walk up the road to village is slightly hairy as no footpath, however easily done but wouldn't recommend for elderly or children. Room spacious and very comfortable, slightly tired, but again no complaints for a 3.5 star hotel.

10/10 Excellent

Christine, Uxbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with family and friends had double room to myself so plenty of space and very comfortable. Only concern was the air conditioning all windows and doors had to be shut before it worked and it wasn't powerful enough to cool down the whole room - actually you needed to stand right underneath the unit to feel the effects. Suggest needs updating. My main door to room was sticky needed a lot of encouragement to lock it and open it again, but was doable. Overall a nice room, lovely pool and the staff very helpful.

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sharon, Woodridge, IL

Liked: Cleanliness, property conditions & facilities, room comfort
beautiful value
Great comfort and the pool made it an excellent decision. The location is not the best with the trek up the hill on a busy street as the only way out. Close to nice cliff top stroll though, bus easy access to Oia. If they got a computer or at least access to one in the office, it would greatly improve my rating. We were unable to check into Ryanair (Warning to all!) and this ended up costing us $55 Euro for each ticket :(

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and peaceful
The hotel is lovely and quiet and very clean. Staff are very friendly and helpful. They also bring you complimentary refreshments round the pool and fruit of an evening to your door. The hotel is very close to shops and restaurants and Fira is a short walk away. I stayed here with my sister and we were very happy indeed.
Response from AeliabyEltheon on 20 Jun 2015
Thank you very much for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice hotel, good facilities, friendly staff, easy to walk to Fira town through a full-of-view trail. The price is fair, good to travellers.
Response from AeliabyEltheon on 20 Jun 2015
Thank you so much for your comments!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santorini in 3 days!
After arguing with the taxi driver about the fee quoted at the airport and what he wanted at the drop off, we stepped into a wonderful island oasis. The young girl at the reception was fantastic! View of sunrise from our balcony was amazing and we were there during the June 13th full moon. The moon and it's reflection on the water was breath taking. I cussed at the rooster who woke me up at 5 am but once I looked out the window, I had to thank him for the beautiful sunrise. Just a short walk to sunset photo op, too.
Response from Aeliabyeltheon on 6 Jul 2014
Thank you so much for your wonderful comments! We hope to see you again in Santorini and Aelia by Eltheon! Best regards, Helen

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura eccellente! Unica pecca la presenza di gatti (uno ce lo siamo ritrovato anche in stanza)....per una che non ama i gatti questo è risultato un problema ☹️
Stayed 4 nights in Aug 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé; notamment pour garer la voiture un peu plus bas ou plus haut (au choix). Belle piscine, superbe service, aux petits soins avec nous... L’hôtel se situe a proximité du centre d'Imerovigli. Avec un point de vue idéal sur Ioa et Fira. Et une belle balade vers Fira à 25 minutes.
Stayed 7 nights in May 2019

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour paisible près des grandes villes
Endroit tranquille situé en dehors de la foule de gens. Très grande chambre avec commodité d'appartement. Piscine parfaite et tranquille. Personnel amicale et accueillant. L'ai climatisé est beaucoup trop petit pour la grandeur de la chambre. Service de navette très dispendieux. Plusieurs sites de soumission en ligne pour le taxi sont disponible, à essayer. Le Wi-fi ne fonctionnait pas toujours bien. Très dispendieux pour ce qui est offert, mais c'est Santorini! Il faut s'y faire...
Stayed 3 nights in Aug 2018

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super endroit
Endroit charmant, très calme et proche de l'animation. Station de bus juste à côté. La personne de l'accueil est charmante et très serviable. Les chambres sont grandes et très propres et la piscine est très agréable. Un endroit que nous recommandons!
Stayed 5 nights in Aug 2017

8/10 Good

Agnes

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bra läge, mycket trevlig personal
Hjälpsam och trevlig personal. Lugnt hotell med fint poolområde. Bra läge, både nära restauranger och busshållplats. Rummet var okej. Vi upplevde det dock en aning smutsigt, vilket var ett stort minus. Personalen gör dock det lilla extra för sina gäster, vilket gör att vi helhetsmässigt tycker att det var ett bra hotell.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie, schone kamer. Fijn zwembad. Aardige receptionisten. Chagerijnige schoonmaakster. Jammer dat er geen ontbijt bij zat.
Stayed 4 nights in Jun 2017

10/10 Excellent

marine et ludo, auch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel superbe
Accueil très chaleureux Personnel très agréable Chambre propre et spacieuse On recommande vivement
Stayed 3 nights in Jun 2017

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acolhedor
A estadia foi ótima. As recepcionistas são excepcionais. Cada noite elas deixam em seu quarto uma iguaria da Grécia com um bilhete super amável. Nos prestam todas informações e nos fazem sentir em casa. Hotel muito bem localizado. Fácil acesso de ônibus e dá para ir a pé para Fira. A única falha é que a recepção não é 24hs. Como cheguei as 07hs tive que ficar esperando até as 08hs para deixar minhas malas e esperar o check-in. Ficaria hospedada nele novamente com certeza
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort