Outdoor pool, pool loungers
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Reviews of Karras Hotel

4 out of 5
Karras Hotel
Laganas, Zakynthos, Zakynthos Island

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 7 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool - room with pool view and the taste of the food.
Stayed 1 night in May 2021

2/10 Terrible

MAT

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First night Karras gave us a room with a bad view in a little corner because they do not like young people. The room door would not lock and the toilet seat was broken. After arguing about safety over night they tried moving us to their sister apartments, local homes which is cheap and rubbish with no CTV or Staff. Then it turned out they lied and did have a room which they then gave to us after we rejected to stay somewhere else on the island. And night staff Antonio, big guy who does not answer calls and swears and shouts at you when you go to him and ask for anything. Karras has clean rooms but thats because staff walk in whenever they like to clean the room, even when you are half naked changing. They offer you complimentary drinks as for the rubbish service but nothing is delivered. This hotel is just another that want the money from old folks.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

6/10 Okay

Balraj

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Honest opinion
The day time staff were lovely and really genuine. Only issue was night staff as he accused us of making noise when we weren’t in the room. Also, food is not American style, it is basic and pretty much Pork every night. Do not go for all inclusive if you want meat and you cannot eat pork. Very selective vegetarian options apart from salad. Gym was nice and quiet. Room was clean but shower wasn’t the best, hot and cold mix every 30 seconds. Games room you need to pay to play - 2 euros for one game of snooker I believe. Soft drink options terrible and also bottled water is not part of all inclusive - they give you water but in a glass and that tasted horrible. Only good thing was room and very very very friendly staff who absolutely looked after you, but couldn’t change the other factors that made it disappointing.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel isn’t qualified to 4 star
Hotel is very close to the see, breakfast was ok, room is good size, overall hotel isn’t 4 star.
Stayed 6 nights in Aug 2018

4/10 Poor

Elizabeth, Harwich, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Poor value for money
At half the price I wouldn’t have minded but all in all the hotel was a big disappointment. Although there was a large selection at breakfast most of it was not very nice. The room although comfortable was certainly not 4* calibre. We had no shower gel or shampoo, only soap, although a couple of days later shower gel and shampoo appeared. The floors throughout were not particularly clean. On the plus side, its location is good, quiet and close to the beach, and walking distance to the livelier part of town.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Nice hotel
Staff were friendly, breakfast was good with a wide variety. Big pool which was great and the gym room was surprisingly ok. Lots of restaurants near by and the beach was a couple of minutes walk. Only downside was the pool closing at 7 apart from that was a great hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Karras
Very charming stay
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Close to beach but bad strip location
Staff generally rude apart from cleaners. Long walk from the clubbing strip. Very basic hotel- not a 4 star. Pool was cloudy for several days.
Stayed 7 nights in Jul 2018
Response from G.Meintani on 12 Feb 2019
It is a pity that you are disappointed - and that we appear not to have met all your expectations. Your comments have been taken on board and your concerns are being seriously addressed on our meeting.I hope that other than that - you had a good holiday.

10/10 Excellent

Bianka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice, close to the beach, very friendly staff, overall we had an amazing week there. Well recommended place:)
Stayed 7 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Noisy
Room was fine. I was using it for one night before an early flight out; instead of as an all inclusive vacation. The receptionist knew this as she arranged my taxi at 5. They played music from 11 -1 am below my balcony. There was no staff in lobby or by phone after I checked in. Frustrating.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to all commodities found it very quiet during the night, only on b/b but found the food ok after a few hiccups, bed and linen change was excellent, all in all we had a very good holiday
Stayed 10 nights in May 2018

8/10 Good

Craig, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel i would definitely stay there again its location was great for me and the boys the staff are really friendly even for us who dont speak a word in Greek 🙂 the only problem we had as a group was the food option as we chose the all inclusive option there wasn't much option for a person who doesn't eat pork and also for one of my friend who is a vegetarian lucky as i said b4 the location was great so we stepped out for dinner or lunch so i wouldn't recommend going all inclusive other than the food issue the hotel i would recommend and definitely i would go back.
Stayed 3 nights in May 2018

8/10 Good

Angelo

Stayed 8 nights in Aug 2023

8/10 Good

oreste

Stayed 6 nights in Aug 2023

2/10 Terrible

Julia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very dirty rooms, staff mostly unfriendly, discrimination, would not recommend
Stayed 7 nights in Jul 2023

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Due to young people, there was a lot of noise also at night and hotel personnel have not done anything to solve the problem
Stayed 5 nights in Jun 2023

4/10 Poor

Luis

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
5 jours à Zante
L'hôtel est bien placé a Laganas. Les chambres sont spacieuses, le seul défaut que je vois et que c'est bruyant, on entend facilement les bruits des couloirs.
Stayed 5 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Cristiana

Travelled with partner
Liked: Staff & service, amenities
Struttura vicina al centro ma un po' defilata così da essere lontana dal rumore. Vicino alla spiaggia. Camera spaziosa bagno piccolo
Stayed 4 nights in Jul 2022

8/10 Good

Ousmane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
La picsine
Stayed 11 nights in Jul 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klidný čistý hotel.
Klidný hotel, s téměř domácí rodinnou atmosférou, velmi ochotným personálem, cca 100 m od autobusové zastávky, cca 400 m od pláže a centra Laganas. V blízkosti veškeré obchody. Prostorné a čisté pokoje, s klimatizací, ledničkou i balkonem. Na 4* hotel poměrně skromnější kuchyně, ale jídlo velmi chutné.
Stayed 4 nights in Sep 2021

8/10 Good

Mariam

Stayed 6 nights in Sep 2021

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Draps et serviettes pas changé. Ménage fait vite fait piscine sale
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Frukosten var katastrof, igen yoghurt ingen melon eller annanas. kände att det inte fanns någon kärlek över maten alls. inga ägg till frukost men fick det efter jag tjatat i 2 dagar. Det var smutsigt i matsalen och stekbordet som de stekte omelätt på var så smutsigt så allt smakade bränt även äggröran lyckades de bränna. Detta är verkligen inte 4 stjärnor. Fick även be om ny lite shampoo men det fick jag aldrig.
Stayed 7 nights in Jul 2019

8/10 Good

Guilherme

Good hotel
It’s a good hotel. Big and full breakfast. The room was big, the bathroom very clean and new. We booked a double bed but they gave us a double twin together .... and the matress was too soft.
Stayed 3 nights in Sep 2018

2/10 Terrible

Diana+Snezana, Mannheim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist nicht zu empfehlen!
Ich kann dieses Hotel nicht weiter empfehlen! Der Nachtportie, oder wer auch immer das sein mochte.... war permanent am schlafen und wenn er mal wach wurde, spielte sich dort als grosser Rambo und drohte uns sogar mit Schlägen und beschimpfte uns auf übelste Art. So etwas kann ich nicht als Kundenfreundlichkeit verstehen! Zimmertipp: nach hinter heraus, Nachts Feiergruppen Lautstarke Musik und einige Tonnen Müll steht einfach so herum. Bettwäsche und Handtücher wurden bei 1 Woche Aufenthalt nicht einmal gewechselt. Es ist bisher das schlechteste Hotel das ich je besuchte, nie wieder!!!
Stayed 7 nights in Aug 2018

8/10 Good

Søren

dejlig sted og nær strand
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan klart anbefales!
Hotel Karras kan fint anbefales! Fine værelser og fine fællesområder. Hotellet ligger i fin gå-afstand til det meste. Lokalområdet er dog primært til brug for fest og farver.
Stayed 6 nights in Jul 2018
Response from G.meintani on 15 Aug 2018
Thanks so very much for this positive reinforcement - it is very nice to hear. We look forward to welcoming you back at any time.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Définitivement pas un 4 étoiles !
Le plus : parking de l’hôtel juste devant l’entrée. Proche de la plage (3’ de marche) Les moins: jeunes anglais bourrés partout tout le temps dans l’hôtel et autour (Laganas). Ils rentrent à 6 heures du matin chaque matin, donc vous pouvez oublier le sommeil paisible. La salle de bain a une odeur indescriptible. Le petit déjeuner trop salé et trop gras. Le seul truc mangeable est le cream pie. Pour avoir accès au petit déjeuner le personnel de l’hotel vous fait porter un bracelet comme ceux des festivals de musique. Il y a des panneaux attention sol mouillé partout dans l’hôtel. Il y a de la musique toute la journée. On avait une vue depuis le balcon sur les poubelles et le bar piscine d’en face. Laganas est l’équivalent de Magalluf à majorque...
Stayed 4 nights in Jul 2018

6/10 Okay

Chiara, Seveso (MB)

Disliked: Cleanliness
Non merita le 4 stelle
Esteriormente albergo invitante. Le camere dignitose, ma di certo il servizio non è da 4 stelle. Pulizia in camera e in bagno mediocre. Colazione ricca ma piuttosto insipida. Disservizi vari come la mancanza di acqua calda una mattina a colazione, orari di check-in e check-out non corrispondenti a quanto comunicato precedentemente, orari della piscina troppo ridotti, camerieri che ritirano il piatto prima di aver finito di mangiare, nessun controllo sugli schiamazzi notturni che rendevano impossibile dormire decentemente, odore di fogna e di cibo anche in camera. Di sicuro se tornassi a Zante non tornerei lì.
Stayed 7 nights in Jul 2018

4/10 Poor

stefano, milano

Liked: Staff & service
Disliked: Cleanliness, room comfort
Uniche note positive: posizione e receptionist
L’albergo si Trova in una posizione ottima, a poche centinaia di metri dalla spiaggia e in una zona tranquilla rispetto alla bolgia di laganas. Le due receptionists sono molto gentili e disponibili ma qui finiscono gli aspetti positivi. In primis non è un albergo per italiani, clienti principali sono persone dei paesi dell’est Europa e lo si capisce subito dal buffet della prima colazione. Inoltre In generale il livello di pulizia è basso (sia nelle parti comuni che in camera) e il confort in camera lasciava a desiderare (si sprofonda nei materassi). Non c’era un canale tv italiano neanche a volerlo pagare e il wi fi non funzionava. Mi spiace per le signore dell’accoglienza ma sicuramente un albergo dove non soggiornerei più!
Stayed 7 nights in Jun 2018