Grenoside Holidays

Really enjoyable stay, made even better by the friendly and accommodating staff. The rooms were very clean with housekeeping attending to the room everyday. The location is ideal for Manchester Picadilly, for the Arndale shopping centre and for the Northern Quarter. I’d definitely recommend staying here.

Very easy location to be in, good customer service and clean

All of the staff were incredibly friendly and helpful The hotel is undergoing a major refurbishment and looking amazing. The only minor downside to our stay was the air conditioning/ heating not working as a consequence of the refurbishment. The brilliant staff had a portable heater put in our room within minutes. Excellent service from excellent staff. Looking forward to staying again.

The room was a good size, the view from the window was nice. Unfortunately the TV wouldn't work, asked if they had bathroom kits, with a disposable toothbrush or toothpaste and they didn't, thankfully co-op was across the road. Asked for a dressing gown or slippers which on the website they said they have but they didn't, no wash clothes, they were out of everything! Such an unfortunate stay with IHG. I paid for a bed and a shower, the amenities were non-existent.