Verified review
8/10 Good
John
26 Sept 2026
Liked: Listing accuracy
The check-in time window had us nervous as we were flying into Zurich, renting a car and driving there so we were unsure if we'd make it ok, but we did make the window. We did have communication challenges prior to arrival as we had to translate all of the communications from Interhome to English and we had to get clarification that garbage needed to be brought to a central collection point a block away at the end of the stay. The staff at the Interhome Grindelwald office, however, was great and when we finally got their local number where we could text them on WhatsApp, it was much easier. I suggest giving that info way ahead of time because calling the central Interhome number was a challenge.
In terms of the unit, the location is awesome we had enough room, but it was sparse on amenities. For example we had 2 thin bath towels, 2 thin smaller towels and a single bath mat to last the 2 of us the entire 5 days there. The kitchen had the basics only and no microwave. We had to buy our own Nespresso pods at the store after arriving. Much of this was known to us ahead of time, but the thin small towels and no microwave was difficult. Interhome did give us guest pass for the bus and discount card that saved us some money, but we found the bus system was rarely on time and crowed and wound up walking much more than we expected. All in all, we did enjoy our trip and are thankful to the local staff at Interhome for helping us from time to time.
Stayed 5 nights in Sep 2026