Property grounds

Reviews of Peace Garden Lodge

4 out of 5
Peace Garden Lodge
Otavi Main Road, Grootfontein

Reviews

5.6
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 5 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

5.8/10

Cleanliness

4.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeaneth

Liked: Cleanliness, staff & service, room comfort
Peaceful & quiet
The room at luxury 5 was big and comfortable, it included the basic amenities plus has a great view of the game camp in which we saw Nyala, giraffe and Springbok. Overall quiet and relaxing, staff helpful and accomodating. The lodge is currently under maintenance. Overall a good lodge to be at.
Stayed 2 nights in Feb 2020

4/10 Poor

Eric

Disliked: Cleanliness, staff & service
Get organized!
On my arrival, the reception was not aware of my booking. They claimed having difficulties with Knightsbridge... so, I showed and mailed them my hotels.com booking confirmation, showing that I booked a luxury double room and that it was pre-paid. I was asked to pay again, which I refused, suggesting that they verified pre-payment with Knightsbridge or hotels.com. I was given a family room, far away from reception and restaurant. A huge spider-cob greeted me at the entrance door and a very large spider was sitting in one corner. After complaining at the reception, Imwas finally given the room I booked. This room was cleaner, but there was no soap nor shampoo. This room had a WiFi signal. While I was in the room, one employee of the hotel open the door with the master key and showed another guest the room and bathroom, totaling ignoring the fact, that I was in the room! On check out next morning, new reception staff were not aware of anything that was discussed the previous day and insisted on me paying again for the room. I refused and told drew their attention to the fact that I had mailed them the confirmation proving that I already paid for the room. The manageress did not believe me and tried to verify by phone, which took a long time, so I just left. Extremely unprofessional handling of the situation, and not very friendly too! My recommendation: Hotels.com should stop dealing with this hotel!
Stayed 1 night in Nov 2017

6/10 Okay

Grant, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Good stopover
Nice big place, chalet type accommodation. Turn offs were being next to the main highway and you can hear most trucks. Ok if your a heavy sleeper though.

8/10 Good

henri

Liked: Cleanliness, staff & service
bien pour une nuit
Bien pour une nuit. Chambre correct. Petit frigo. Mais l ensemble fait vieux (année 1960) bon petit restaurant pour le soir. Petit déjeuner correct. Attention, voulait me faire repayer la chambre (déjà payé sur hotels.com)
Stayed 1 night in Nov 2017

6/10 Okay

Jonatan

Disliked: Staff & service, room comfort
A oscuras
Podría tener una puntuación buena de no ser por la dejadez que muestra. Tuvimos que pedir una luz adicional para poder leer y aún así no era fácil. Los grifos del lavabo estaban sueltos. Wifi casi indetectable en la unidad obligaba a sentarse en la recepción para comunicarse. Parece más orientado al restaurante que al hotel.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Abgelegene Farm-für Familien mit Kindern
Leider haben nicht alle Zimmer mit Küche.Aber nach Absprache kann in der großen Küche gekocht werden.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buchung von Expedia wurde nicht gefunden , wir mussten für 2 Nächte Nachzahlung leisten . Zu laut , liegt direkt neben Hauptstraße.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
marode, es hat nichts funktioniert
das Hotel war im Mai bezahlt worden und angeblich aber nicht bezahlt, man verlangte einen proof of payment, das meiste Hotelpersonal arrogant und dumm

4/10 Poor

Alain, LE VESINET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Hôtel complètement à éviter

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Lautes Hotel durch Strassenlärm
Einchecken dauert ewig, da die Angestellten die Expedia Buchung nicht finden. 4 Tage später dasselbe. Restaurant langsam, kleine Portionen, aber essbar. Total laut, da nahe einer stark befahrenen LKW-Landstrasse und nur ein Strohdach vohanden ist. Frühstück ist schlecht.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Lautes Hotel nahe der Strasse
Einchecken dauert ewig, da die Angestellten die Expedia Buchung nicht finden. 4 Tage später dasselbe. Restaurant langsam, kleine Portionen, aber essbar. Total laut, da nahe einer stark befahrenen LKW-Landstrasse und nur ein Strohdach vohanden ist. Frühstück ist schlecht.