Swansea Hotel Guide - Grosnez Castle hotels in Swansea, United Kingdom.

"No hot water for days. Even after it was restored, the shower still had no hot water. Enquired about it day 1 and was told it was a known issue, which continued for 3/4 days"

"Great hotel with lovely staff"

"Spacious rooms "

"The staff were all lovely and so helpful especially all the team on the reception. "

"Always perfect. Pool area very good, room clean. "

"Always the best stay here! So convenient for all areas "

"Friendly value for money. "

"If you are looking for luxury this isn't the place for you. Its very homely and warm like visiting Gran. Had everything we needed and very spacious. Garden is a plus for the dogs and a lovely walk to the city center. "

"Property done up on the cheap, and maintained on the cheap. Two hobs on the stove did not work. No shelving units on the fridge door to stand up milk. Kitchen bin had no lid. Poor and scrappy supply of kitchen utensils. The tin opener didn't work. The shower supply of hot water was quite temperamental. The whole bathroom could do with a refit. The toilet lid was broken. The bathroom had a strong smell of urine we expect coming from the carpet floor and floorboards. There were no dining chairs in the property to eat at the table. The over all cleanliness of the property was poor. The decor was very poor. The bedrooms were good, but downstairs was yuck!"