Luton Hotel Guide - Grosvenor Casinos hotels in Luton, United Kingdom.

"Exec room was disappointing. Smallest hotel bed we have slept in for probably 20 years. Cold water pressure in tap was very low and shower was very poor. Parking was expensive and when we left at 4:30am we couldn’t get out of the car park despite having paid. Using the call button on the exit barrier didn’t work despite trying for nearly 5 minutes. One of us then went back into the hotel for help, but couldn’t get back in as we didn’t have a card and reception was not staffed. Disappointing for an airport hotel. Eventually we got back in as some other guests were leaving. What we had thought would be a convenient hotel to help make the build up to our flight less stressful turned out the opposite. "

"The property is dated and tired. It felt grubby. I actually try avoid this hotel preferring others nearby and only go when I have no other options."

"Didn’t use parking or have breakfast "

"Very helpful receptionist. Thank you "

"Breakfast is provided fresh buffet style. The staff are very helpful. The rooms are clean & spacious. Not a complaint, just an observation over the many times we have used the hotel. Why only one comfortable chair though. ? Leaving the other person sit on foot stool or on the desk chair ( not very comfy,) or lie on the bed . Also I found the disabled parking at the front of the hotel was full with no badges shown. 7 cars not one badge berween them. That said we look forward to returning to the hotel on our next visit "

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"Shower thermostat did not work either to hot or cold."

"Very small area for parking. Restaurant food just okay."

"I personally found the room I had to be cramped and lacking air-conditioning. Probably a case of "you get what you pay for", bthe price was as cheap as."