Mérida Hotel Guide - Grutas de Tzabnah hotels in Mérida, Mexico.

"Everything was near by, the hotel was pretty clean the only downside was the parking "

"Room was nice however there was a strong smell of paint also the main running water had a strong metal after taste . Staff was courteous however the incorrect information was provided when i asked about cutting my stay by one day if I would be refunded. The evening staff informed me i would be refunded however the morning staffed told me otherwise. "

"Some basic maintenance would be nice. Our towels were very worn and no longer vibrantly white. "

"Insanely gorgeous hotel from the exterior to interior. Restaurants, bar, the best breakfast anywhere and the rooms are simply gorgeous. "

"Front desk staff is friendly and helpful."

"El hotel es muy lindo y tiene lo necesario para pasar una buena estancia sin llegar a ser muy lujoso. La ubicacion es muy buena y permite llegar a restaurantes y tiendas caminando."

"Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response. Save your money and avoid. Worst experience we have ever had. "

"All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us. "

"Clean room ,great location"