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"Very nice hotel will back again"

"Overall this is a great Hotel with 5* service throughout. The staff are all so friendly and went the extra mile to please. If something was off they didn't hesitate to correct and make it better. Thank you to staff especially (Tatiana, Marvin & Luis) Great job to Juanita (manager). "

"The menu was great and the omelette bar was awesome, dinner was quality food with beautiful scenery and is definitely a must visit."

"My family and I had a wonderful time at this resort. The location of the room was beautiful and the room itself was comfortable and spacious. Definitely loved the bathroom. All the staff were very friendly, specially William, Esteban and Edwin. Always available and willing to help or show us where the animals were throughout the hotel. "

"Nice room. Great view. Lovely surroundings. Peaceful. Great staff."

"Beautiful, well-maintained hotel. "

"The staff was so kind, the rooms were so nice and spacious. The food was great and even though the resort was booked up it really felt very exclusive and like no one was there. "

"Beautiful cabins and amazing staff "

"Amazing location, with a beautiful view of Arenal Volcano (assuming it's not cloudy and rainy). We only partially saw it since we had cloudy and rainy weather when we were there. Very close to Arenal Volcano National Park, and Arenal 1968 for more trails. Breakfast is included and is really good. We also enjoyed our dinners at the on-site restaurant, as well as the trails on the property. The trail to the waterfall was really nice. We also enjoyed our complimentary nature walk in the morning, and the paid guided night tour. From the deck outside the restaurant, you can enjoy all sorts of birds who come to the birdfeeder and also see the monkeys in the trees. The only minor issue was that the morning before our arrival, I received an email informing me that there would be a deposit of $100 for each night, which is typical and we had no issues. When we arrived, the girl at the reception said it changed and it's now $200 per night. I thought that was weird, but again had no issues since we knew it would be released in a week or so. The staff was friendly. There's a jacuzzi and a pool. Overall we had a very enjoyable stay."