Osaka Hotel Guide - HEP FIVE Ferris Wheel hotels in Osaka, Japan.

"The room was beautiful. We booked a suite and it was on the top floor. Very awesome view. The people at check in were very helpful. Both me and my brother had to provide our passports at check in, though, so be sure to bring yours. Breakfast was awesome with a lot of variety of traditional Japanese breakfast options as well as some familiar western foods. Mostly everything was excellent. Only one food option I did not enjoy but that may just be my own taste preference. The Wagyu Prime rib is a must try though! I would definitely recommend this hotel if you are visiting Osaka. "

"Great hotel chain, very clean and comfortable"

"Staffs were great"

"Outstanding. Clean great service. The spa is at must vist"

"Great"

"Super clean, great amenities, a good space "

"Great location, and fantastic amenities. "

"Wonderful customer service "

"Rooms was on the larger side for Tokyo. Staff who checked us in said he'd upgraded us to a larger room. It was a corner room overlooking the street. Hotel is a bit weird location wise. The entrance is from the alley behind the street, and the lobby is on the second floor. So you check in on the second floor. Easy once you understand, confusing the first time. There is a drug store as well as a Lawson's on the first floor. Hotel is close to the train station, so easy to get around. Trains have tap in / tap out, so use a credit card / phone etc to tap into the station, use same card / device to tap out. Very convenient. Parking is a bit awkward. There is a huge underground parking just opposite the hotel in the street. But it is confusing to get into. Lots of one ways, and confusing to find the entrance. Once you find the car entrance, lots of parking. The human exit is right next to the hotel. Onsen was fine, though limited onsen amenities compared to other Onsens we have used."