Zapopan Hotel Guide - Hacienda Santa Lucia hotels in Zapopan, Mexico.

"This is definitely the best hotel we ever stayed in. Everything was perfect. We’ve stayed in some very high end hotels that still left a lot to be desired, but I would stay here every time I needed a hotel if I could! Everything was super clean! They were even cleaning the little room number plate when we arrived. There is free coffee day and night—and not just regular and decaf. Tons of flavors are available in two different machines in the lobby. The snacks for sale are extensive. We didn’t have a chance to really try the free breakfast because the beds are soooo comfortable and the blackout curtains are amazing! We slept until 10:30 every morning thinking it was only 7:00am because the blackout curtains blocked that much light!! (They are literally in a track with bushing to guide the curtain and it also fills any gaps—simply amazing! I’m in love!!!) I really can’t say enough about how much we loved this hotel. A+ service, A+ cleanliness, A+ comfort—everything was perfect and I can’t wait to go back!!!!! "

"Unfortunately the property is located in a remote & bad neighborhood. The trash recycling field are nearby, therefore, it was trashing outside. The traffic to go anywhere was as bad as Los Angelels traffic.The venue does NOT have the staffing to accommodate the guess. The receptionist, has to do different jobs (Bartender, room services, cook,wtc). The pool & jacuzzi were not cleaned, & jacuzzi was out of service. & if it did work, it was only from 10 am - 6 pm. The game rooms was closed . The venue does not have any entertainment or massage person on premises. They'll also charge you a $500 pesos corking fee if you bring a bottle of wine. The rooms are old and the showers are slippery, unsafe, and not properly maintained. The meal menus were extremely limited. The receptionist & the cook, tried their best to help me, but this venue is very badly staffed. The price for the venue was not worth the price. If you are a local & rent the venue for a special even, I guess is ok. If you are a tourist, I would stay away from this place. Be aware.. "