Hagerman National Wildlife Refuge Hotels

"Clean room, I recommend the deluxe room cause it comes with a nice bath. The staff was amazingly kind and helpful! They are pet friendly ! "

"About the only thing going for this hotel was the location to casino (of course) and the staff were friendly. The room was spacious and the spa tub in the room was good. The lock on the door didn't work, we did use the latch or fold out latch. The TV was too small for the space and you couldn't turn the volume or channel when laying in the bed. Had to be right in front of the TV. The shampoo bottle in front of the spa tub was used, barely had any in it. The carpet was coming up pretty significantly around the border from front door tile to room flooring. The sink in the bathroom sprayed you if you turned it on more than a trickle. The shower was fine until you tried to move and it would creak loudly and made you feel you might fall through. The pillows on the bed were like 4x4's, not regular size. To close the curtains for privacy, the curtains hung over the a/c unit and kinda in the way. The place needs upgrades. It was grossly overpriced! We won't ever stay there again unless upgrades are made and/or the price significantly reduces. We have stayed at way better hotels for a third of what we paid. Unfortunate experience, but we made the best of it. "

"The lady at the desk the evening of our stay went above and beyond to accomodate our group!"

"Close to casino and plenty around to do "

"Very friendly staff. Perfect accommodations for a weekend getaway. Very peaceful evenings and mornings on the porch enjoying the views. "

"Breakfast not included. All amenities available for additional purchase. Otherwise clean and functional."

"Food was great "

"It was a great experience all the way around. No problems what so ever. I'd definitely stay there again. "

"The room had too strong of smell from the carpet freshener and the wall fragrance that was plugged in was too strong. "