Hagley Holidays

The staff were so polite and friendly . Bar man made fantastic cocktails . The room was dated , but was clean , towel in bathroom looked to heye makeup stains on , t

Breakfast was phenomenal. It was strange that there was only one robe in the double bedroom and I wish coffee and biscuits were replenished in the room every day. Otherwise, I have nothing negative to say. This was my third stay in this hotel and I love it there every time.

Staff was great - very nice! Food was excellent! The only minor issue was we could not get a very hot shower. Only warm. Sink hot water was very very hot - just not the shower. Staff tried to resolve but did not.

Not the biggest room, but bright, fresh & clean. I was in the converted roof area with velux windows. Nice shower (no bath option), lovely warm towel rail at all times, and L’Occitane products. Room has a smart tv with Netflix, a safe, ironing board & iron, good hairdryer, still & sparkling water & tea & coffee making facilities. There is a temp control with fan. Nice quiet room with a very comfortable bed & pillows. There are electric blackout blinds at the windows, but a light that comes on under the sink in the bathroom illuminated the room too much at nighttime for me. I covered it the best I could but the bathroom door is glass (not see through!), so it still leaked out. Lovely approach to the hotel via a long drive with a horse riding school etc. Plenty of on-site parking. Friendly staff & a nice brassiere for dinner/breakfast.