Mombasa Hotel Guide - Haller Park hotels in Mombasa, Kenya.

"We did not have the room. They had over-booke their accommodation and we ended up looking for a place to stay for the night and getting a refund from expedia. This was purely due to the season greed and they would take money from locals paying more and through out those booked officially as we would get a refund. very inconviniencing and would never book them again. Very poor customer relations "

"Oh my incredible place huge. The room we had was incredible. Best views. Great food options and drinks on fully inclusive. Love lord the place "

"Awesome service with a wide variety of dining options."

"Everyone and everything about this place is Milele for me. Coastal Kenyan African experience. I stayed for 3 weeks and watched improvements being made. From the men’s bathroom to the beach patio. You can see that they are working proudly to make Milele a forever place for us all. "

"Booked and paid through expedia, made 6 calls to the host without a response while waiting outside the apartments..An hour later, the host called me to say the apartment is not managed by themselves and that I should contact Expedia for a refund...Taken me a few days for my money to be returned. Expedia should ban such hosts that are fraudulent ...This is typical behaviour of hosts in Mombasa who are ruining the tourism industry in the area.."

"Great hotel"

"This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I clearly told the host we were leaving. Not being able to be compensated and being forced to stay at a place with no power leads me to believe no owner has no integrity and can not be trusted. I highly discourage anyone to reconsider who thinking of staying here. Again, the owner is refusing to compensate despite what happened."