Aso Hotel Guide - Hanaasobi Garden hotels in Aso, Japan.

"I had a wonderful stay at this hotel and truly enjoyed the overall experience. The room was extremely clean, well maintained, and very comfortable throughout my stay. Everything was arranged perfectly, and the housekeeping standards were excellent. It made me feel relaxed and comfortable from the moment I entered the room. The hotel staff were incredibly kind, polite, and always ready to help with a smile. Their supportive attitude and warm hospitality made the stay even more special. Whenever I needed assistance or had any questions, the team responded quickly and professionally. It is clear that customer satisfaction is very important to them. The breakfast was also one of the highlights of my stay. There was a good variety of delicious food, and everything was fresh and well prepared. The dining staff were attentive, friendly, and maintained the restaurant area very nicely. Overall, I am very satisfied with my experience and would definitely recommend this hotel to anyone looking for a clean, comfortable, and welcoming place to stay. Thank you to the entire team for the excellent hospitality and service."

"This place is quite dated and not cell maintained. Lobby furniture reminded me of my grandma’s house (and not in a good way), room was cramped, food mediocre. We booked two nights, but left and went elsewhere after the first night. I would not recommend it. "

"The hotel staff were not very helpful. It would be better if they could provide useful information, such as nearby restaurants, when guests check in at the counter—especially since the hotel does not have its own dining facilities. Many guests are visiting for the first time, so this kind of guidance would really improve their experience. Many parking lots near hotel. 👍"

"The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended. "

"I found it comfortable and well maintained, but a little old and could use some updating. But it’s a good value in a wonderful location!"

"This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience."

"Beautiful resort! Amazing food! Beautiful robes! Staff incredibly helpful and friendly!! Will be returning!!"

"We were staying in annex Japanese Western room with river view, room is very spacious and comfortable. We were enjoying the buffet meals (breakfast and dinner) with lots of varieties of foods and drinks (included alcohol at dinner time only), also enjoying lounge with free drinks after dinner. Staff are very helpful and friendly, we would definitely stay at the same hotel again."

"Excellent customer service. Provides shuttle bus service on arrival and departure from the property. Also provides a free booking of a private Onsen room for every staying resident."