St. John Hotel Guide - Hart Bay hotels in St. John, U.S. Virgin Islands.

"My stay at this property was ultimately disappointing, especially considering the high price. While the grounds were well kept and clearly cared for, many other aspects of the experience fell short. Service The staff were consistently rather rude, which set a negative tone from the start. Interactions felt dismissive instead of welcoming. Food & Dining The food was mediocre at best, and the menu was extremely limited. Breakfast was only served 2 out of the 5 days that we were on property. This was frustrating and inconvenient. Facilities The pool clearly needed cleaning and updating. It didn’t feel inviting or well maintained a separate children’s area would be a great upgrade. Rooms & Property Condition The property itself shows its age. While the rooms have been somewhat updated, the overall feel is still dated and doesn’t match the price point. Value For what we received, the stay felt very expensive. The quality simply didn’t align with the cost. Positive Note The one standout was the well‑kept grounds, which were pleasant and nicely maintained. "

"Great kitchen. Comfortable space. We enjoyed the outdoor dining space and the pool."

"Caron and Dave’s place is a perfect couples retreat. The location is private with amazing views, yet only 10 minutes from Cruz Bay. Caron and Dave were both extremely responsive while still making it feel like you had the place to yourself. We can’t imagine ever wanting to stay anywhere else after being spoiled by their wonderful place! Highly recommend taking the kayak out for a trip across the bay to the private beach in the other side as this was one of the man highlights of our entire trip"

"Absolutely loved our stay. The beds and furniture are very comfortable. "

"Excellent location. Perfect retreat after a long day of hikes, swimming and exploring St. John’s."

"The property was clean and had a great deck with amazing views. The location was great- far enough from the traffic in Cruz Bay, but close enough that it took less than 10 minutes to get to restaurants, the grocery store, etc. The kitchen was well appointed with everything we needed. Communication with the host was good and she was very responsive. However, communication with the property manager wasn’t great- the directions to get there were not accurate based on where we were coming from and it took several calls and us driving around and around to figure out where to go. The front door stuck badly and took multiple tries to open and close. There was only AC in the two bedrooms and loft got really hot, so our son had to move downstairs and share the other bedroom. The couch in the living room was stained and very uncomfortable. Also, be aware that there is only 1 shower for the whole house- we didn’t realize this as the listing showed 2 bathrooms. There were two shower heads in said shower, but only one of them would allow hot water to come out. And due to the fact that there is only AC in the bedrooms, the bathrooms were very stuffy and hot. Lack of central AC may be the case for most houses in St. John, but as this was our first time there, I can’t say for sure."

"Great location, beautiful setting, very private and lots of space. So many things we loved. Many we did not. Oven did not work, ice maker did not work. Did have lots of little details most do not. Pool fills daily with leaves. Lots of work to use for a short time. We had to clean it twice daily. Large trees filled with large birds crapping all over the deck and seating areas. Lots! Lots of bugs that needed to be cleaned daily. Quick contact with mgr but he would never show. Blew us off several days. Never showed up. Doors did not lock but we felt safe. Overall we liked our time. "

"Our stay was perfect for a family of 9! Our host always got back to us with questions and Matt was very responsive when it came to questions or help with anything. The location was perfect and we would definitely come back again!"

"Craig was available by phone and lived right next door. He brought over a larger umbrella for the porch when we were there.Loved sitting out there in the shade. Nice view and always a breeze!Quite a few steps to the cottage, but lit by solar lights. Never a power failure for us because of their solar!"