Cardiff Hotel Guide - Heath Park hotels in Cardiff, United Kingdom.

"Beautiful hotel, amazing breakfast."

"This was our second stay and we love the hotel. But last night we had no hot water. Cold shower only"

"Perfect location next to the train station and in the city centre"

"No one let themself into my room this time which I guess is an improvement. Still only a single desk chair per room which is pathetic in a room for 2 people, this week I bought a camping chair with me so I had somewhere to sit comfortably. Place is far too busy with day trippers to facilities making the public areas deeply unattractive to me and not at all restful, plus all the noise from M4 - better double glazing needed. Missed opportunity with outdoor access, only area is small terrace on a north facing wall so too cold. Could easily put some tables and benches around the site for customers but you probably want them near the refreshments so that they spend their money. Overall I think you offer very poor value for money."

"Great breakfast, our room was clean but looked a little tired with a stained carpet and was booked for 3 people but only 2 cups/glasses provided. Air con could do with going lower than 18 it was so hot in there! Also lift from car park not working not great with lots of luggage, and would be really helpful to have better directions to parking on your website as it was really tricky to find. I ended up calling and listened to the automated message with gave clearer instructions on parking and a postcode that worked in my sat nav."

"Lovely breakfast options "

"Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good. "

"Room was tiny. False advertisement suggesting there is a work desk. I wrote my request in advance that I need a room with a work desk. This was not acknowledged and on my arrival the reception team apologised as none of their room have a work desk. There is a subtle smell of stinking foot in the room, not overpowering but not pleasant. Price is the only saving grace of the hotel. Am very disappointed with the false advertisement. "

"I'm sure I could have given 5 stars for everything had we been able to stay. Never received check-in information and Stayright couldn't confirm our booking even though I emailed receipts of payment and booking details from Wotif. Said problem had something to do with booking through Wotif. Took 3 hours to reach a solution which in the end was finding us another property to stay in. That part we were extremely grateful for, but the whole process was extremely stressful."