Hele Holidays

Overall our stay was OK - what wasn't great was when we arrived the lift was still out of service and we were on the third floor, with heavy bags and someone with asthma. The room was, again, OK - hadn't been cleaned properly though with dust along the bar behind the bed and a big brown stain on the floor to the right. We also only had one towel for the bathroom/shower so had to share that in the morning. It was great for being central in Exeter and handy to park in the front, but I probably wouldn't stay here again.

The public rooms were in good condition but rather dated, reflecting the hotel's ostentatious history. The corridors and fire doors to the rooms were in poor condition, some damaged paint, wallpaper and carpet. The room was small and dated but clean with plenty of storage. The staff were very helpful and friendly and the breakfast offered a great choice. Whilst it is becoming increasingly common, as a hotel guest, I don't like paying extra to park my car.

Can't know it for the price paid. Spotless room and had a massive comfy bed. Staff were welcoming upon arrival and was a lovely stop over on my way to Cornwall

We stayed two weekends, 23rd and 30th The staff were very good at their job. When we were staying above incredibly volatile and inebriated guests on the first weekend, it was dealt with quickly. Unfortunately the next night another guest set off the fire alarm at 1am. The second weekend was faultless- thoughtful guests same excellent staff Clientelle interesting, staff incredibly professional and kind. Under refurb, so slightly odd vibe, the price was very good because of it. Close to beautiful countryside, Tors, Buckfast etc Not into pubs but there is one right next door for those who like pub grub and booze- we didnt try it Location secluded yet convenient