Helpston Holidays

The room was very clean with updated ensuite. Very comfortable bed and excellent value for money. Staff very polite.

The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.

Spacious room. Fridge in the room. Breakfast is lovely 😊 The only issue was the internet connection problem. But other than that it’s a lovely hotel. It’s in the centre of London. So commuting either by train; Tube, bus etc is convenient. Lastly, the staff were friendly and polite.

The property needs a little updating and upkeep, my door on the inside looked like it had been kicked in and then just left

I am not big on apartment hotels, but I must say I was pleasantly surprised with this property. The space in the room was great; the cleanliness of the room and the entire property was excellent. It was conveniently located near the Russel Square station that allowed us to get all our sighting seeing spots very easily. I would definitely stay here again if in the area. I had to make additional arrangements, and the customer service and response was above and beyond. We are very happy with our stay.