Henham Holidays

I was really disappointed with the way my daughter in law was spoken to today by the receptionist. She was made to stand around in the reception area even though I had booked a further 2 nights and had a confirmation email with my booking number and she was in a room already . Then when I was trying to pay at reception they said they were cancelling the booking and I couldn't get another room. I have had to lose my deposit which I expected as I knocked the TV off the side with my bags and it cracked the screen, my bad and I apologise and I would of paid whatever I was asked as I am a person who has respect and morals. I await your reply

Welcome was underwhelming!

Its a nice hotel but quite expensive over £300 no breakfast included! This booking was for a newlyweds and i order a bottle of prosecco to be in the room upon arrival but unfortunately they forgot to put it even was already paid i have to call the reception a couple of times to check if the couple received the bottle Its was disappointed 😞

It was great for what I needed that night, thank you

The surrounding area is what makes this hotel such a nice place to stay. The hotel is family friendly.