Henrietta Hotel Guide - Pet Friendly Hotels in Henrietta, Rochester

"Pros: Nice and attentive staff, easy check in process, nice decor and layout in lobby and room, decent breakfast. Cons: Rooms though nice superficially are in need of upgrades. Roller shades had multiple holes and hard time staying up, wood in bathroom door chipping and areas gouged out, roller office chair has a large stain in the seat. Rooms could’ve been cleaned better with multiple fingerprints on the headboard dirty fingerprints near door handle. And what’s with the soap, shampoo and conditioner dispensers in the bathroom being so high up? I’m 5 feet tall and totally struggled taking a showing and not having the stuff run down my arm as I’m pumping them into my hands because of height. The dispensers were at eye level for my 6 foot tall son who had a good laugh hearing me cursing throughout my shower. "

"No pool. No laundry room"

"Clean room great place "

"The bathroom floor was not clean, there was hair. Bed sheets felt sandy and had stains all over them. When we asked for new sheets staff rudely handed us a sheet and walked away. The smell of weed was everywhere in the building enough to knock you over and staff was aware but didnt care. It was noisy with yelling people. No breakfast as advertised. A dirty coffee machine with no lids, spoons, creamer or anything. Broken steps and fire extinguisher boxes, not well maintained. Couldnt find the elevator to take with my hurt knee. "

"The bathroom needs to be clean thoroughly, because the makeup mirror is little bit sticky and dusty. And also the tissue paper box has someone’s hair in it. The room is a little bit cool during night , but the fan is on all the time. "

"Loved staying here! Everything was very clean, staff friendly & great location. "

"No toilet paper, one single pillow, and the room smelled like the toilet was stuffed."