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The Swan at Hay Hotel

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a garden and laundry facilities at The Swan at Hay Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Free in-room WiFi and a bar are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is €149
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a bed, a chair, and wall-mounted artwork.

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a bedside table, a window with curtains, and a bathroom with a sink and mirror.

Superior Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A bedroom with a large bed, floral curtains, and framed botanical prints on the wall.

Superior Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

A bedroom with a large bed, bedside lamps, a nightstand, a chair, and a chandelier.

Deluxe Double Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Hereford is home to The Swan at Hay Hotel. The Lion Street Gallery and Erwood Station Craft Centre, Gallery and Tea Rooms are cultural highlights, and some of the area's landmarks include Hay Castle and The Old House. Small Breeds Farm Park and Owl Centre and Hergest Croft Gardens are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Hereford travel guide
Map
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ

What's nearby

  • A waterfall cascading into a calm pool surrounded by lush greenery and rocky cliffs.
    Brecon Beacons National Park
    1 min walk - 0.0 km
  • A blue bridge over a calm river, surrounded by trees and a misty atmosphere.
    River Wye
    2 min walk - 0.2 km
  • Hay Castle
    3 min walk - 0.3 km
  • Richard Booth's Bookshop
    4 min walk - 0.4 km
  • The Warren
    11 min walk - 0.9 km

Getting around

  • Builth Road Station
    31 min drive
  • Cardiff International Airport (CWL)
    102 min drive

Restaurants

  • The Bull's Head
    11 min drive
  • Blue Boar
    2 min walk
  • The Rhydspence Inn
    7 min drive
  • The Three Tuns
    6 min walk
  • The Treehouse Cafe
    9 min walk

About this property

The Swan at Hay Hotel

  • Upscale hotel
  • A terrace, a garden and laundry facilities are just a few of the amenities provided at The Swan at Hay Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Full breakfast (surcharge), express check-out and a 24-hour front desk
    • Coffee/tea in reception, luggage storage and 2 meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Free toiletries and hairdryers
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1812 Bar
  • The Garden Room
  • The Market Bar

Things to do

  • Archery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1812
  • Designated smoking areas
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property class

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is The Swan at Hay Hotel pet-friendly?

Yes, The Swan at Hay Hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Swan at Hay Hotel?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at The Swan at Hay Hotel on 31 Aug 2026 start from €149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Swan at Hay Hotel?

Self-parking is free at this property.

What time is check-in at The Swan at Hay Hotel?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Swan at Hay Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Swan at Hay Hotel located?

Situated in Hereford, this hotel is within a 5-minute walk of Hay Castle, Hay Cheese Market and Hey Butter Market. The Old House and Richard Booth's Bookshop are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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