Melbourne Hotel Guide. Hotels in Heritage Isle, Melbourne, United States of America

"Arrived 2 hours after check in time and room still was not ready. Room was dirty when it was ready. Broken curtains and stains on the walls. Located next to a truck stop so very noisy. And has one of the worst breakfast options I have experienced. "

"Tiffany at the front desk made check in smooth and easy!! "

"The staff here is always wonderful, welcoming and accommodating! "

"Clean room Quiet halls Ample parking "

"This hotel is not on the water, but rather a 1 block walk east. The site has one building with four floors on the east side of the complex that I assume the top floors can see the water, but the buildings on the north and south side are only 2 floors, and lack the height to see the water. The staff was nice, the pool was well-kept, as well as the play/recreation area. The room itself was nice enough, but the bathroom tile grout was very dingy, and the was quite a visible amount of mildew on the floor outside of the shower. The free breakfast had many choices of eggs, sausage, French toast sticks, potatoes, and DIY waffles, as well as continental breakfast items."

"The front desk has a RACHEL who is so rude. Failed to arrange the rooms correctly and then got me to pay there but lied and said it was online. Charged me for a room that I wasn't even in. Lied and said she gave me my deposit back for room 620. A HANDICAP ROOM. SHE STILL HASNT GIVEN ME MONEY BACK. FORCED ME OUT OF A ROOM AND RUDELY DID SO. AARON BOWER AND HIS STAYING UNTIL 1:00 CAME UP ON HER AGENDA COINCIDENTALLY. SHE WAS RUDE AND SHE DOESNT REALIZE SHES A FAMILIAR FACE. SO PLEASE FIND BETTER HELP BECAUSE SHE HAS NO CUSTOMER SERVICE SKILLS. CALLED THE POLICE FOR NO REASON BC I WAS TRYING TO GET THEM TO CHANGE MY ROOM. SHE LIED AND STILL HAS ME BOOKED. SHE STILL HASNT GIVEN ME MY DEPOSIT BACK. IT DOESNT GO THROUGH EXPEDIA. I USED A DIFFERENT CARD THERE THATS WHY THEY HAD TO BOOK IT THERE AND I GOT ONE DEPOSIT BACK FROM LAST NIGHT AND SHE SAID SHE WAS GIVING IT BACK AND HAS LIED TWICE. SHE DIDNT PUT MY HONORS MEMBER NUMBER IN LIKE SHE SAID SHE WOULD DO. SO ILL CALL CORPORATE AND THE OWNER OWNERS LIKE HILTON, I WORKED WITH THE SISTER OF THE ONE WHO DOES THEIR HAIR. FYI. GOOD LUCK. MAKE SURE YOU GIVE ME MY DEPOSIT BACK AND MADISON DOESN'T EVEN EXIST DOES SHE? LOL. "

"Ocean view and closeness to the beach make this a great budget choice"

"Great location! "

"The room smelled like heavy mold. Instant nose burning "