Baku Hotel Guide - Heydar Aliyev Palace hotels in Baku, Azerbaijan.

"The hotel was really lovely. The quality of the room decoration was really high, and everywhere was clean and tidy. The breakfast was good, with plenty of space and choice. The location was good for me, with boardwalk nearby outside and restaurants in most directions."

"Staff genuinely care about guest satisfaction"

"Great location and helpful staff. Thanks a lot."

"Excellent value for money compared to larger hotels in this area."

"Brilliant hotel.! Fantastic staff with attention to detail who went above and beyond to assist us. Good amenities and central location to the old city. We loved our stay and wouldn’t hesitate to return. "

"All services were wonderfull"

"Staff was so nice and hotel"

"I am an Israeli traveler who was visiting Azerbaijan and unfortunately lost my passport. After thinking it through, I realized that it was left with a taxi driver I had ordered. I tried calling the driver several times, but since my number was Israeli, he did not answer. The shift manager immediately came to help, made the call himself, and handled the entire situation with professionalism and care. Thanks to his help, my passport was safely returned to me. I am extremely grateful for his assistance and kindness. Outstanding service and support in a very stressful situation. Highly appreciated!"

"My stay at the Mövenpick was very pleasant, and the location turned out to be perfect. At first, I wasn’t impressed when arriving through the back entrance—it was tight, and I could barely squeeze in to reach the front desk. I even considered leaving. But Fatima at reception, with her kindness and warm smile, convinced me to stay at least one night. I ended up staying five. She is truly wonderful and so helpful. A special thanks as well to Nigar, who assisted me with directions to the Old City and recommended excellent restaurants. She checked on me daily through WhatsApp, always offering help whenever needed. And Ayten deserves recognition for arranging my Gobustan and mud volcano tours. She assured me I could contact her with any issue, and she meant it. When the tour driver attempted to charge more than the agreed price, I messaged her directly; she immediately resolved it through the company’s management. Their professionalism goes far beyond expectations, and I truly appreciate all they did."