Hilversum Holidays

Good location, near a bus stop which takes you directly to Centraal and Zaanse Schans. Room was clean, modern and well equipped. Only downside is there is an additional charge to use the pool.

It was a great hotel .. a must try :) but the communication with the staf was difficult . The check in and out was by phone and as a traveller its not that easy with out wifi .. but other than that the place was great and imaginary :))

Elegant property with old-world charm and excellent professional staff. Eric and Mo were tremendously helpful as were the doormen and front desk staff. They made me (a single female traveler) feel welcomed and safe.

Pros: Sleek design. Love the restaurant's food and late hours.Comfortable bed. Charming vibe. Cons: I wish the hotel had a cash option. The fixtures are computer controlled and in some cases unnecessarily difficult to operate. My room was too small for two but would've been fine for one (the bed takes up half the room. The shower is odd.

Horrendous customer service. As United States Citizens, they did not give us the two twin bed room that we booked for and instead said the “machine decides, we can do nothing” and the machine assigned us a king room (I.e. two attached twin bed frames with a single king mattress). We told them to get us to get us two twin mattresses, and they said no. Trash customer service. Breakfast top of the top (specialty salmon and nuts in addition to an excellent breakfast buffet), but we cannot recommend booking again due to trash customer service to citizens of US.