Hindhead Hotel Guide - Hotels with Pool in Hindhead, England

"My stay was peaceful and perfect. "

"The Spa was the best thing I enjoyed at this hotel thank you Needs an undercover visit to iron out some of the issues I'm not putting on here. Food and Drink very expensive for what you get Thats all on here "

"As I was on a business trip I needed to be out by 8am. Surprisingly, they don't start breakfast service until 8am on weekdays so not an option. Room was fine, a single with enough space. "

"Very welcoming and helpful staff. Comfortable room and especially the bed. Ideal location for what we needed."

"We had a good stay at Old Thorns. Stayed because attending a wedding. Quiet and spacious rooms. Exceptionally clean. Very good customer service throughout."

"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"

"There was NO running water. I was there for 4 days. We were given bottled water to flush the loo. Bottled water to wash ourself. Bottled water to brush our teeth. Absolutely disgusting. Staff blamed it on too many visitor's using the water. Do NOT stay there. It was disgusting. "

"Bit better communication between reception and bar staff, wanted a bucket of ice reception told me to go to the bar and the bar staff said I could only have it if I brought a bottle of Prosecco. "

"Absolutely beautiful hotel, I came for my birthday and the staff were so welcoming and thoughtful. The spa is amazing and the rooms are gorgeous, can not rate this stay highly enough! "