Hines Hotels

"The rooms are spacious. While the pool is rather small my kids loved it, and we went every evening. The breakfast was good, and offered a large variety of choices. With the nearby access to the redline I would recommend this hotel for anyone visiting downtown Chicago."

"Very nice and great location. Everyone was very nice. I would definitely stay there again!"

"Didn't use bar or car park."

"Clean and comfortable room, overall clean and well kept facility. Bar staff was entertaining. Easy check in and out. Central location with plenty of bars and restaurants around. The building is not sound-proof AT ALL. The room I was in had a door to the room next to it, and the people in that room had the TV on almost the entire night. You can hear every noise in the hallway. The doors slam very loudly. The housekeeping staff was extremely unaware that they were being so loud. I wasn’t able to join zoom meetings in the room due to the noise level, ended up going to a nearby coffee shop. People were up and down the hall til 2am the second night and you could hear every word they were saying. I am not one to complain, I understand everyone is paying to stay there - there is just no sound proofing at all inside the room. Maybe look into designated “quiet floors” or something for those needing to work, study or who have early mornings. And inform the staff, especially the housekeeping crew, how loud it is inside the rooms so they can be mindful - they may not realize it’s an issue. "

"Great room, clean and free breakfast. Close shopping and attractions "

"Staff was very helpful and in a good area in the center of everything. "

"Breakfast staff did not check back with us at any point in our time in the restaurant. Coffee not refilled. No salt or pepper available "

"Friendly staff, clean room and clean common places. Gym and pool area were nice too"

"Excellent price value relationship "