Hitchin Holidays

The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.

Great location for transportation and visiting the theater and many restaurants/pubs nearby. Room was spacious, comfortable, and quiet. We would have liked more pillows on the bed and fluffier ones. Breakfast variety was excellent, the buffet was HUGE and staff were constantly refreshing items. The breakfast room was noisy and a bit chaotic because there were a lot of guests, but we were seated immediately each time we visited. Staff were very friendly and efficient! Overall a very comfortable stay.

Lovely staff, very convenient location and a good breakfast

Great location, good room service, nice staff

The whole hotel is in old and not really looked after. The room was tiny and the bed not comfortable at all. An expensive room for not a very pleasant experience