Front of property

Reviews of ibis Saigon South

3 out of 5
ibis Saigon South
73 Hoang Van Thai Street, Phu My Hung Tan Phu Ward, Dist. 7, Ho Chi Minh City

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 267 reviews" "
Rating 8 - Good. 126 out of 267 reviews" "
Rating 6 - Okay. 44 out of 267 reviews" "
Rating 4 - Poor. 9 out of 267 reviews" "
Rating 2 - Terrible. 5 out of 267 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Leslie

Stayed 4 nights in Feb 2024
Response from Kathy Rooms Division Manager on 19 Mar 2024
Dear Leslie, Thank you for your staying and review Ibis Saigon South. We look forward to welcome you back in the near future.Yours sincerely, Kathy NguyenRooms Division Manager

8/10 Good

CHIN HIN

Business traveller
Signage can be bigger for taxis to spot
Stayed 4 nights in Oct 2023
Response from Kathy Rooms Division Manager on 6 Nov 2023
Dear Chin Hin, Thank you for your recent stay at Ibis Saigon South. It was pleasure to know that our services are meeting your expectation. We are looking forward to welcome you back to our Hotel soon. Yours sincerely,

8/10 Good

pei lin

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Kathy Rooms Division Manager on 25 Sept 2023
Dear Pei Lin, Thanks for sharing your experience at Ibis Saigon South. We hope you have good trip in Ho Chi Minh City.Yours sincerely,

2/10 Terrible

YUAN-LIANG

Stayed 2 nights in Jul 2023

6/10 Okay

Quang Hung, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is tiny (moreso I than expected), the hallway isn't air-conditioned, but overall everything else is appropriate for the price.
Response from Kathy Rooms Division Manager on 6 Jan 2023
Dear Mr Quang Hung, Thank you for sharing your experience for your stay. We wish you have good trip in Ho Chi Minh City.Sincerely,

10/10 Excellent

Syed Hussain Ali, Markham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Saigon International Exhibition Center, Shopping malls and also District 1
Stayed 4 nights in Dec 2022

10/10 Excellent

Frank Michael, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the exhibition center.
Stayed 1 night in Dec 2022

10/10 Excellent

Kyung sheen

Business traveller
Liked: Cleanliness
Good for business travellers in the District 7
Stayed 1 night in Nov 2022

10/10 Excellent

Huu Co

Stayed 1 night in May 2022

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for your service. I've checkin for this booking and very fast, no need to wait A++++
Stayed 1 night in Jul 2020

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Rooms are dated, smells like mildew and night time construction right outside the window. Window doesn't fully close.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient and staff are helpful.
Stayed 3 nights in Nov 2019
Response from Kathy Nguyen on 28 Nov 2019
Dear Valued guest, Thank you for taking the time to review our Hotel. It was glad to receive your compliment to our team. We hope to see you next visit. Sincerely,

8/10 Good

Sum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Kathy Nguyen on 25 Nov 2019
Dear Valued guest, Thank you for taking the time to rating our Hotel. We hope to see you next time Sincerely,

8/10 Good

Won

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Kathy Nguyen on 9 Nov 2019
Dear valued guest, Thank you for your time to review our hotel. We hope to welcome you back soon. Sincerely,

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great . Easy access to the Secc
Stayed 3 nights in Aug 2019
Response from Rooms Division Manager on 20 Aug 2019
Dear Adeline, Thank you for taking the time to review our Hotel. We hope you have good business in Vietnam and see you again soon. Sincerely, Kathy Nguyen

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is very close to Saigon exhibiton center so if you are travelling to attend a show at SECC, this hotel might be the best choice.
Stayed 3 nights in Jul 2019
Response from Rooms Division Manager on 15 Jul 2019
Dear John, It's our pleasure to receive your positive feedback and our location is meet your business purpose. We hope to see you again next events. Sincerely, Kathy Nguyen

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was outstanding. Room and Bathroom were way too small Breakfast was o.k. Dinner was very bad Price was very good
Stayed 1 night in May 2019
Response from Rooms Division Manager on 28 May 2019
Dear Sirs, Thank you for your review our Hotel. We will share your comment with F&B team to improve quality of food. We hope to welcome you back to Ibis Saigon South after improvement. Sincerely, Kathy Nguyen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the stay, the staff were at all times pleasant.
Stayed 5 nights in May 2019
Response from Rooms Division Manager on 28 May 2019
Dear Sirs, Thank you for recent stay and review our Hotel. Sincerely, Kathy Nguyen

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fully booked and I got a family room for my business stay - too noisy in the adjacent room. Despite this inconvenience, the staff is friendly (the manager called up too) and asked if I need to change my room when rooms are more avaliable. It is still a nice gesture although I was leaving when that option comes up.
Stayed 4 nights in May 2019
Response from Rooms Division Manager on 27 May 2019
Dear Vincent, Thank you for sharing your experience. It was regret to have not available room to change for you. We hope to see you again at our Hotel Sincerely, Kathy Nguyen

8/10 Good

Andrew Po Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from Rooms Division Manager on 20 May 2019
Dear Andrew, Thank you for your staying with us and rating. Hope to see you next time. Sincerely, Kathy Nguyen

8/10 Good

Li Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Rooms Division Manager on 13 May 2019
Dear Li Mui, Thank you for your rating our hotel. We hope to welcome you again next time. Sincerely, Kathy

8/10 Good

Po Shing

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Rooms Division Manager on 7 May 2019
Dear Po Shing, Thank you for recent stay in our Hotel. We appreciated for your time to rating Ibis Saigon South. We hope to welcome you back to the Hotel soon. Sincerely, Kathy Nguyen

4/10 Poor

Verified traveller

Stayed 5 nights in Apr 2019
Response from Rooms Division Manager on 2 May 2019
Dear Sirs, Thank you for your stay with us. We hope to welcome you back after our improvement. Sincerely, Kathy Rooms Division Manager

10/10 Excellent

CHIH-HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for exhibition.
Stayed 5 nights in Apr 2019
Response from Rooms Division Manager on 18 Apr 2019
Dear Chih-Hao, We very much appreciate your comments regarding your stay at the ibis Saigon South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Nguyen

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel rate is high. Transportation is not convenient.
Stayed 1 night in Mar 2019
Response from Rooms Division Manager on 26 Mar 2019
Dear Sirs, Thanks for your sharing your experience of our Hotel. We take this as seriously to improve our services. Sincerely, Kathy

8/10 Good

Aristotle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean.
Very good.
Stayed 2 nights in Mar 2019
Response from Rooms Division Manager on 15 Mar 2019
Dear Aristotle, Thank you for you review and share your experience. Hope to serve you next time Sincerely, Kathy

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but boring
In terms of cleanliness , I should say it is up to standards. But as for location wise , other than it is near to the exhibition hall , there isn’t anything much within 5mins walk of distance.
Stayed 5 nights in Feb 2019
Response from Rooms Division Manager on 5 Mar 2019
Dear Kelvin, Thank you for your stay and sharing your experience. It was glad for our location meet your business purpose. We hope to welcome you back to Ibis Saigon South Hotel on next time. Sincerely, Kathy

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK STAY
EVERYTHING TURN OUT FINE
Stayed 3 nights in Feb 2019
Response from Rooms Division Manager on 5 Mar 2019
Dear Madeleine, Thank you for your staying with us. Sincerely, Kathy

8/10 Good

ZY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. too bad only 2 pillow provided
Stayed 1 night in Jan 2019
Response from Rooms Division Manager on 25 Jan 2019
Dear ZY, Thank you for your comment. Sincerely, Kathy

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Saigon
It was a v short stay. Checked in at 10pm and out at 10am. My only real issue was the marathon event taking place yards from the hotel in the middle of the night and the sound proofing could have been better. The staff were helpful and friendly. The hotel was as expected.
Stayed 1 night in Jan 2019
Response from Rooms Division Manager on 22 Jan 2019
Dear Gillian, Thank you for you stay and our location was meet your purpose. We look forward to welcome you back to Ibis Saigon South. Sincerely, Kathy

10/10 Excellent

piboon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Rooms Division Manager on 18 Jan 2019
Dear Sirs, Thank you for your sharing experience. We look forward to welcome you back to Ibis Saigon South Sincerely, Kathy

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Hotel Management on 19 Nov 2018
Dear Sirs, Thank you for your staying with us. Regards, Kathy

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast is bad
The breakfast is so bad and less choice. Staying there four night for exhibition and breakfast finish at about 9am. No refill. If you wake up late then there will be no breakfast for you
Stayed 4 nights in Oct 2018
Response from Rooms Division Manager on 29 Oct 2018
Dear Sirs, Thank you for your sharing your experience about Breakfast. We take this seriously and working with our Supplier to improve quality of Breakfast. Yours sincerely,

8/10 Good

MARKO

Good small hotel
Pure business hotel, excellent for Exibitors at Saigon Exibition Centre.
Stayed 4 nights in Sep 2018
Response from Rooms Division Manager on 17 Sept 2018
Dear Marko, Thank you for staying at Ibis Saigon South. We hope to see you on next visit. Sincerely, Kathy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Rooms Division Manager on 27 Aug 2018
Dear Sirs, Thank you for your time and comment our hotel. We look to see you in the near future in Ibis Saigon South Sincerely, Kathy Room Division Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price.
Not worth the price
Stayed 1 night in Jul 2018
Response from Leo on 2 Aug 2018
Dear Sir / Madam, Thank you for taking the time to tell us about your experience at the ibis Saigon South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor value.
The staff was very polite & helpful. Other than that, it was not nearly as nice as the other Ibis in Ho Chi Minh - and was still more expensive.
Stayed 1 night in Jul 2018
Response from Leo on 2 Aug 2018
Dear Sir / Madam, Thanks for your recent stay with us at Ibis Saigon South and appreciate your time for sharing your review. Glad your stay experience with us was comfortable. We hope you had wonderful trip to Saigon and look forward to welcoming you again in the future. Sincerely, Hotel Management

10/10 Excellent

Sooyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Hotel Management on 4 Jun 2018
Thanks for your review our hotel. We look forward to welcome you in Vietnam and stay at one of Accorhotels Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hotel Management on 22 May 2018
Dear Sirs, Thank you for your rating our Hotel

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Response from Hotel Management on 2 May 2018
Dear Sirs, Thank you for your commment

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Functional & clean room. Staff service was good. Only letdown was the hotel-arranged limo transport from airport which made me wait over an hour at the agreed pick-up location.
Response from Hotel Management on 2 May 2018
Dear Sirs, Thank you for your staying with us and comment. We will pay more attention about transportation and take this as our experience to improve our service. Yours sincerely, Hotel Management

8/10 Good

KL , singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near to airport
Lot of noise when other guests close the door. Believe wall is by partition wall instead of concreate wall that created this noise. Should add stopper for the door
Stayed 2 nights in Mar 2018
Response from Leo - Reservation Senior Agent on 26 Mar 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2017
Response from Simon Kim on 2 Jan 2018
Dear Sirs, Thank you for your interesting our hotel and very positive comment. We are welcoming you back to The Ibis Saigon South. Yours sincerely, Hotel Management

10/10 Excellent

Chiang Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay
Stay 4 nights for an exhibition at SECC right across the street, less than 5 minutes walk, very convenient location. a couple of restaurants and convenient store just right behind the building, a mall is about 10~15 minutes slow walk, with a supermarket and lot of outlets. Food, mall, supermarket, ATM not a problem, all within walking distance. Sightseeing might need to take a taxi to go further away.
Stayed 4 nights in Oct 2017
Response from Simon Kim on 20 Oct 2017
Dear Mr Chen, Thank you for your positive feedback. We will take this as our experience to improve our service. We look forward to welcome you to Ibis Saigon South Yours sincerely, Hotel Management

10/10 Excellent

adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff
Stayed 1 night in Aug 2017
Response from Hotel Management on 19 Mar 2018
Dear Sirs, Thank you for your feedback. Yours sincerely,

8/10 Good

Lorenzo, Zurich, CH

Liked: Cleanliness, staff & service, property conditions & facilities
Practical and Affordable
A bit far from District 1 - City Center -, but literally across the street from Exhibition grounds and perfect for short business trip Same Ibis layout you'd find anywhere around the world at very affordable price even for budget travelers. Very nice staff!

10/10 Excellent

Nicklaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Augustine , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Place to Stay!
A perfect & quiet place to stay. A nearby family mart provides most essential. Hotel is in one of HCM newest district hence the quiet serenity. Very different from the other districts life where it is packed with people and vehicles.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenient location with few places to explore..
Location not very ideal with no local markets / street foods around. Definitely not for travellers who wants to explore the local culture / food.

8/10 Good

Thomas, TPHCM

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms, not designed to live in.
The type of hotel room we rented was only while my wife and I found a new apartment in Sàigòn. It was surprising they rented a room that small to a family of three, but it served its purpose. There was a 24-hour convenience store near by that helped with the time zone adjustment, and plenty of restaurants for dining. (Unlike the other hotels in Q.7, there were also no outrageous additional fees expected at the hotel that doubles the advertised price on Expedia!)