Hotels near Hockley Station

"What an awful stay - everything was OK until I woke up in the small hours of the morning with bites all over my arms. I ended up sleeping width ways at the foot of the bed as I am certain that bedbugs had bitten me whilst lying on the pillows by the headboard. I complained to Debbie in the morning and she steadfastly refused to acknowledge that it could be bedbugs even though I showed here all the bites, including 2 on my neck. I visited a pharmacist in Southend Tesco on Tuesday morning and he assured me that they did look like bedbug bites and prescribed me antihistamines. My arms swelled up on Tuesday - I had been bitten approximately 26 times and I was very uncomfortable. I have used Expedia to book hotels all over the continent over the last 15 years and have not had a single complaint but this was a very unpleasant experience which I do not believe was adequately dealt with. Shame on you Hamilton House - a more sympathetic response would have negated a response such as this. "

"Clean room but had a damp smell. Went for drink in bar and must say bar man could have bedn bit happier,served beer in a strange glass, which he changed after i requested different glass, his excuse was no clean glasses ?? It wasnt busy so not sure why no clean glasses ? Reception staff lovely and polite"

"Lovely stay at this comfortable hotel. Staff very friendly, room had everything I needed for the night, beautifully decorated and great breakfast "

"Staff were courteous and super helpful and efficient. The Indian restaurant was superb. The hotel cleanliness left a bit to be desired in terms of the exterior which wasn’t swept, with cigarette butts all around and rubbish not picked up. I changed rooms because the one I was given was not clean. It could be so nice with just a few details taken care of."

"My go to hotel whenever I go see a show in Southend! Always a pleasant stay and the staff are always lovely and helpful. "

"Our room was first class as was the staff we met. We just had a small breakfast but that was also top class. Only one thing spoiled it and that was Experia charging £38 more than the actual cost of the room if we had booked a hotel room directly. We won’t be using Experia again lesson learned (book direct)."

"Room very comfortable and was spotless. Staff very courteous nothing was too much. Will certainly be visiting again. "

"Found the online check in a faff that is not necessary "

"Room faultless, staff were attentive and food was great."