Hope Holidays

The facilities weren’t great. Having to pay to store luggage at accomodation that you have paid feels a bit like a rip-off. Rooms were cramped, with little privacy and a bathroom that was tiny and dirty. Staff were nice enough, and the free coffee was decent

Great location Large apartment Would stay here again

Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke on the phone.

The penthouse has much better beds than other rooms here but I still have the same complaint about the coffee. No hotel should ever serve instant coffee. Please just provide a proper nespresso or similar and proper coffee. It’s not that hard but unfortunately most hotels in the UK are like this. INSTANT COFEE SUCKS! Period, full stop.

Rooms are in a block next to the bar and restaurant. The room was spacious and clean, bed was comfortable and there were tea/coffee making facilities in the room. TV had free view channels. Check in was easy, the staff were all very pleasant. Breakfast was freshly cooked to order and quality local produce were used, as well as the usual cereal, yoghurt, toast making facilities and fruit juices. Plenty of parking and convenient for a visit to Newcastle of Northumbria. Overall, we really enjoyed our stay and recommend Michaelangelos.