Horsted Keynes Holidays

Good value for money accomodation about 10 minutes from Gatwick Airport. Friendly welcome upon check in and room was presented well.

The room was fine, it was clean but a little dated. The beds (2 singles) though were very uncomfortable. One had the springs poking through. On asking for a mattress topper or a different mattress, the response was that this was not possible. Mattress toppers were later added but why indicate this is not possible when it is? We were cold on the first night and requested a blanket. We were informed that the hotel did not have any blankets! After considering moving hotel we were given a second duvet each which did the job.

Well located to shops, restaurants, bus, and walking distance to the train station, but room was pretty basic. Many eateries in the area which serve when the in house catering is closed (open 10:00-3:00). Building is old, so not surprised by some minor plumbing issues. Staff friendly and helpful.

Nice room and great breakfast.

Great place, have stayed here a few times and really like it, as well as the friendliness of the owners.